50,000 points? Why are we still waiting.

JefF Th0mAs · Dec 27, 2016

Bought the 1Tb xbox with gears of War 4 and still haven't received my rewards points. What's better is this seems to be a major problem and instead of fixing it I have to post on this forum. Still no understanding why this large company cannot figure it
out through emails and chat. Unbelievable.

:)

ChristophorRick · Dec 27, 2016

Still waiting on 50,000 points

Bought the Xbox One during the promotion, when I received it, I signed in, made it my home console...

Points were said to be awarded on or around November 15th. It's now December 5th. So I've been waiting for 8 weeks for the points.

So how long should I be expected to wait patiently? It's 20 days past the stated date of deposit.

onyxishere · Dec 27, 2016

Still waiting on 50,000 points

This sounds like a Rewards issue. If so, then you should post in the Rewards forums for more assistance.

forums.xbox.com/.../default.aspx

Smwutches · Dec 27, 2016

In order for support to check, you'll want to post in the Xbox Rewards Questions forum. Keep in mind the credits should show as pending about 15 days after the console shipped.

The Rewards program is not run by Microsoft which is why regular phone/chat support does not handle the program.

Smwutches

In order for support to check, you'll want to post in the Xbox Rewards Questions forum. Keep in mind the credits should show as pending about 15 days after the console shipped.

The Rewards program is not run by Microsoft which is why regular phone/chat support does not handle the program.

onyxishere

This sounds like a Rewards issue. If so, then you should post in the Rewards forums for more assistance.

forums.xbox.com/.../default.aspx

YAYBURYA BALLA

Still waiting on my 50,000 points for New XBOX One purchase and Gears of War 1,2,3 and Judgement download codes for purchasing Deep Blue console bundle.

onyxishere

If this is the rewards offer that you are talking about, according to the terms and conditions points would be added on or around November 15. You still have a couple of weeks to go yet.

How to Receive Offer: During the Offer Period visit
rewards.xbox.com/mymissions, sign into your Xbox Live Rewards account and follow the links and instructions to purchase any Xbox One console or console bundle from any retailer (online or in store), sign in to Xbox Live on the console, and activate it as
a home console to receive fifty thousand (50,000) Rewards Credits (the "Offer"). Credits will be converted to the member's local currency and will be deposited into the member's Microsoft account on or around November 15, 2014. Limit: Each participant may
receive one (1) Offer. Multiple participants are not permitted to share the same email address. Any attempt by any participant to obtain more than one (1) Offer by using multiple/different email addresses, identities, registrations and logins, or any other
methods will void that participant's Offer and that participant may be disqualified.

TSegreti-E5811376-19

Still waiting on my 50,000 points for New XBOX One purchase and Gears of War 1,2,3 and Judgement download codes for purchasing Deep Blue console bundle.

YEA ME TOO!

50,000 points? Why are we still waiting.