50,000 points not tracked

Discus and support 50,000 points not tracked in XBoX Rewards & Social to solve the problem; Purchased my Xbox one s on the 14th December from the Microsoft store online. My rewards account does not show the points as pending...help please as... Discussion in 'XBoX Rewards & Social' started by Optimus Jay, Jan 1, 2017.

  1. Optimus Jay
    Optimus Jay Guest

    50,000 points not tracked


    Purchased my Xbox one s on the 14th December from the Microsoft store online. My rewards account does not show the points as pending...help please as after 2hours taping to numerous people on the support lines I am told I need to post on a forum!

    :)
     
    Optimus Jay, Jan 1, 2017
    #1
  2. Optimus Jay
    Optimus Jay Guest
    50,000 points not been credited

    I purchased my 1tb Xbox One S online from the Microsoft store on the 14th December. No points shown as pending and none awarded on my rewards account...where are they?
     
    Optimus Jay, Jan 1, 2017
    #2
  3. Immortal Icarus
    Immortal Icarus Guest
    Purchased XB1S off the Microsoft store card has been charged and have the Xbox but no points deposit

    I purchased an XB1S off the Microsoft store when I received the incentive to purchase one; gain 2 free games, free shipping and 50,000 reward points. I have received the Xbox and was not charged shipping but I have not yet received the 50,000 points. I was
    wondering how long they would take to appear in my account?
     
    Immortal Icarus, Jan 1, 2017
    #3
  4. XBLRewards3
    XBLRewards3 Guest

    50,000 points not tracked

    Hi Optimus. There is currently a delay in awarding for console purchases. Credits should show as pending by the end of the week. Thanks for your patience.
     
    XBLRewards3, Jan 3, 2017
    #4
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50,000 points not tracked