5 Totally Unauthorised Transactions on my Microsoft Account.

thanks AngelObullets appreciate your reply

Kind regards Marg

Hi there
Marg,



Thanks for reaching out. I'm sorry to hear about a recent transactions on the Microsoft account.

If you’d like to
request a refund for a purchase,
fill in the fields on the form and we’ll review your request promptly. Be sure to sign in to and submit your request from the account you used to make the purchase. You’ll need to provide the order number for each item. Order numbers can be found by signing
in to your Microsoft account.



Unfortunately, we do not have the appropriate tools to further assist with billing.

Hope this helps.

Hi there MargRigden

I am sorry to hear this, but I can only recommend how to stop that happening https://support.xbox.com/en-US/xbox-one/security/prevent-unauthorized-purchases Changing
the passcode and or removing the card and only use it once and not save it is the best way to stop this from happening https://support.xbox.com/en-US/billing/payment-and-purchases/manage-payment-options-online I
wish I could do more but this all we can do. Sorry

Hey there Marg!



Thank you for letting us know about the issue. We'll be locking the thread. Please follow the steps from the previous
reply. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.



Thank you and have a great day.

Thanks XBF Crystal P much appreciated

Kind Regards

Marg