5 Totally Unauthorised Transactions on my Microsoft Account.

Discus and support 5 Totally Unauthorised Transactions on my Microsoft Account. in XBoX on Windows to solve the problem; My grandson made 5 totally unauthorised transactions through my Microsoft account amounting to a very large amount. He did not use my Pin or password.... Discussion in 'XBoX on Windows' started by MargRigden, Mar 11, 2019.

  1. MargRigden
    MargRigden Guest

    5 Totally Unauthorised Transactions on my Microsoft Account.


    My grandson made 5 totally unauthorised transactions through my Microsoft account amounting to a very large amount.

    He did not use my Pin or password.

    this happened before and it took me 7 months to get my refund back.

    They told me what he had used to get into my account I was god smacked.

    It was a password used for his early school learning. How can that happen? he was only 7 years old back then and with Autism.

    He would not even remember the password.. I have all the passwords in a special book that I carry in my hand bag all the time

    we were overseas when the last transactions were made.

    Now one year later it has happened again.

    :)
     
    MargRigden, Mar 11, 2019
    #1
  2. MargRigden Win User

    5 Totally Unauthorised Transactions on my Microsoft Account.

    thanks AngelObullets appreciate your reply

    Kind regards Marg
  3. XBF Crystal P Win User

    5 Totally Unauthorised Transactions on my Microsoft Account.

    Hi there
    Marg,



    Thanks for reaching out. I'm sorry to hear about a recent transactions on the Microsoft account.

    If you’d like to
    request a refund for a purchase,
    fill in the fields on the form and we’ll review your request promptly. Be sure to sign in to and submit your request from the account you used to make the purchase. You’ll need to provide the order number for each item. Order numbers can be found by signing
    in to your Microsoft account.



    Unfortunately, we do not have the appropriate tools to further assist with billing.

    Hope this helps.
  4. AngelObullets Win User

    5 Totally Unauthorised Transactions on my Microsoft Account.

  5. XBF Crystal P Win User

    5 Totally Unauthorised Transactions on my Microsoft Account.

    Hey there Marg!



    Thank you for letting us know about the issue. We'll be locking the thread. Please follow the steps from the previous
    reply. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.



    Thank you and have a great day.
  6. MargRigden Win User

    5 Totally Unauthorised Transactions on my Microsoft Account.

    Thanks XBF Crystal P much appreciated

    Kind Regards

    Marg
Thema:

5 Totally Unauthorised Transactions on my Microsoft Account.

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