$5 code for receipt offer. Have not received my emails.

Hi Decaying,

I never like to rule anything out but I don't think that would've been the case. We'll look into this promo and see if we can learn more.

I did your recommendations from the start and it worked fine w/ my second receipt entry. It did not with my first. Could it have been affected by my winning of the the daily scratch section immediately after uploading my first receipt? I didn't see any mention
in the official rules of it changing the $5 promo. I do know I'm not eligible for any more scratch wins. I wonder this because both the "scratch win email" and the "promo $5 email" seemed to use the same formatting.

I did promo FAQ form. They said to expect a response within 3 days. The direct email I'll save for if nothing happens after 3 days. Thank you for finding the useful pathways, Misses Joust. I had become disenchanted with these support forums and now feel
re-enchanted.

Okay guys n gals, we're back with info! I'm sad to say we can't help directly from here, but there are two ways for you to get in contact with the folks who can help:

• The first is to
  check out the promo's FAQ and fill out the form at the bottom of the page. Select "Where's my gift card?" from the dropdown.
  
• The second is to send an email direct to L: *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***.
  

Regardless of which option you choose, please include as much info as you can!

I have also not received several receipts that i uploaded but i also did receive a few the morning after less then twenty four hours later, so im not sure if some stuff is just not eligible, Most of my purchase were currency though and two xbox live gold
memberships, there was one that was a digital currency and I dont think i got credit for that even though it was purchased in store. Any help would be appreciated