5.1 Uncompressed via HDMI suddenly not working for Samsung HT-C6500 following update

Hi everyone,

I'm not the most technical when it comes to audio / visual setups, so please forgive me if I use the wrong terminology etc.

I've had the XBOX One since launch day and have had it connected via HDMI to my Samsung Series 8 TV which had my Samsung HT-C6500 Blu-Ray / 5.1 Surround Sound system connected to it.

Until the March update I've had no issues what-so-ever with getting 5.1 out of the XBOX for games, apps and TV. However, since previewing the update I get an error everytime I try to set my sound to 5.1 uncompressed through HDMI stating there's a problem
with my decoder. I've deleted and added it again, and checked that the Surround Sound option is still ticked in settings, but all I can get is stereo sound.

To get around this I've connected via optical from the Samsung HT-C6500 to the XBOX One and now I've got DTS 5.1 and it sounds great. However, my optical port on the Samsung HT-C6500 is kinda busted and sometimes just falls out - so if possible, I'd rather
go back to the HDMI route, which was working fine before the preview wave started.

A little help, please?

:)

 

4K UHD vs 5.1 sound

Hello

I would like play in 4K UHD with 5.1 sound on my XboxOneX.

My TV is Samsung UE55KS7502U.

My sound system is Samsung HT-J5550W.

IF i SET Display&sound - Video output - Video fidelity&overscan - Overrides
TO Auto-detect

THEN Display&sound - Audio output - HDMI audio -
5.1 uncompressed NOT WORKING, just Stereo uncompressed

BUT Display&sound - Video output - Resolution -
4K UHD WORKING

IF i SET Display&sound - Video output - Video fidelity&overscan - Overrides
TO HDMI

THEN Display&sound - Audio output - HDMI audio -
5.1 uncompressed WORKING

BUT Display&sound - Video output - Resolution -
4K UHD NOT WORKING, just 1080p

Isend my problem to microsoft chat support. The operator told me there is a problem in the software. Operator sent me this link where i can report the problem. (https://xboxideas.uservoice.com/)My
report was deleted by a moderator before approve.

I do not know who to turn to.

Help please

 

I can't get 5.1 sound from my Samsung home theater!

Hi all! First of all sorry for my not so perfect English and I wish all those who celebrate a happy Easter! I really need help about my problem. I have Samsung home theater (http://www.samsung.com/uk/consumer/...atre-systems/home-theatre-systems/HT-F6500/XU).
I have PS4 also connected to HT and I'm getting 5.1 surround. With Xbox One I'm getting only stereo sound through 2 channels. I tried everything really but only stereo sound is what I'm getting!

I have Xbox One connected via HDMI to home theater receiver (Xbox One HDMI Out connected to home theater HDMI In). Home theater is connected to my TV (I have Samsung UE46ES6100). In Xbox One settings I chose 5.1 uncompressed sound via HDMI. As i said PS4
is connected in the same way and it's working. My TV has HDMI-CEC and all those features. HDMI arc is enabled. I didn't try via optical cable because HDMI is providing better sound quality.

Any have some suggestions? I found here that many of us have similar problem. Thread is closed tho (http://forums.xbox.com/xbox_forums/xbox_support/xbox_one_support/f/4269/t/1690574.aspx).

Please, help me.