4k UltraHD blu ray disk playback issue Series X

Discus and support 4k UltraHD blu ray disk playback issue Series X in XBoX Games and Apps to solve the problem; Hello, I am having issues playing any 4K disk on Xbox Series X. the app loads, then the image is corrupted and displays garbled image. Can make it to... Discussion in 'XBoX Games and Apps' started by AquaDSLGuy, Nov 18, 2020.

  1. AquaDSLGuy
    AquaDSLGuy Guest

    4k UltraHD blu ray disk playback issue Series X


    Hello,

    I am having issues playing any 4K disk on Xbox Series X. the app loads, then the image is corrupted and displays garbled image. Can make it to main menu at times and play disk or scene, however the image does not display or show video. I tried the bluray
    for the same movies (Ready player one & Aquaman) and the HD disk plays fine. This is only a problem with 4K disks. Also please note this did work for a few days so disks are good, looks like a software or setting issue in xbox.

    Xbox is connected with supplied cable connected to an LG Nanocell86 hdmi 2.1 port 4, and earc to Denon S750h. I know its not the Denon as it will not display with turned denon off.

    Please help me watch 4K disks.

    :)
     
    AquaDSLGuy, Nov 18, 2020
    #1
  2. Richard waddington Win User

    How do I make Dolby vision become active on 4 k uhd disc play back even when allow box has been ticked

    Hi I have a Xbox series x with a Dolby vision compatible tv also will the allow Dolby vision playback selected in settings on and it still only displays in HDR only when playing 4k blu rays ? I have set it 4k 60hz and the games display in Dolby vision plus streaming apps but not 4k disc playback! Is this correct that the xbox series can’t do this ?
  3. Obsessive Power Win User

    Series X question

    I ended up doing that as I was a bit worried about the optical drive in my Xbox One x when it refused to play certain 4k Blue ray disks.
    My old Xbox One X had issues with some UHD movies, so much so that I too bought a stand alone UHD Blue-ray player. Playback issues were (probably still are) common on the One X. I've never played a single Blu-ray, UHD Blu-ray or DVD in my Series X.

    There really isn't any need to test all of the discs. Test a few. If the discs are in good clean order they would have played on another BD player.
  4. KhajiBower34 Win User

    Why is the Blu-Ray Playback So Buggy On Series X?

    Hello SonicXHero, My name is Khaji I am the independent advisor and I will be happy to help you today.

    I'm sorry to hear that you're experiencing issues with Blu-ray playback on your Xbox Series X. I can offer some steps you can try:

    1. Make sure your Xbox Series X is running the latest system software. Updates often include bug fixes and improvements that can address issues with Blu-ray playback.

    2. Some Blu-ray discs require firmware updates for proper playback. Check for any available updates on your console.

    3. On your Xbox Series X, navigate to Settings > Disc & Blu-ray > Persistent Storage, and select "Clear Persistent Storage." This will clear any temporary data that might be affecting the playback.

    4. Go to Settings > Disc & Blu-ray > Blu-ray > Persistent Storage, and select "Reset Blu-ray." This will reset the Blu-ray settings to their default values.

    5. If possible, try playing other Blu-ray discs to see if the issue is specific to certain movies or if it occurs with all discs. This can help determine if the problem is related to the console or the specific Blu-ray discs.

    It's worth noting that occasionally, certain Blu-ray discs can have compatibility issues with specific players or consoles. If the problem persists with multiple copies of the same disc, it's possible that there may be an issue with the disc's encoding or compatibility with the Xbox Series X.

    Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.
  5. Red264 Win User

    The Xbox One S 4K Blu-Ray Player Is A Disaster...Good Job!!

    There are a number of AV issues with the Xbox One S/X and UHD Blu-ray playback, your guess is as good as mine if they will be fixed.

    Certain UHD titles are broken and will not play.

    Dolby Atmos is unreliable.

    4K AV receiver HDMI handshaking issues.

    Image quality issues, the wrong color matrix being used in Blu-ray playback (see review comparison

    in link
    ).

    They could have broken something on the One S in their rush to fix the broken Blu-ray HDR on the One X with the 10.0.16299.4037 that includes said HDR fix.
  6. cpt sheridan Win User

    2001 Space Odyssey 4KUHD 0x91d70001 error 🙄

    It seems to be a common problem with certain 4K UHD Blue Ray disks on the Xbox One and Series X.

    My Xbox One X refuses to play certain 4K UHD Blue Ray disks as well and I know it's not the disks that's causing the problem as they play on my stand alone 4K Blue Ray player.
Thema:

4k UltraHD blu ray disk playback issue Series X

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