4K UHD Bluray Freezes, Skips on Project Scorpio Edition Xbox One X

Discus and support 4K UHD Bluray Freezes, Skips on Project Scorpio Edition Xbox One X in XBoX on Consoles to solve the problem; My Project Scorpio edition Xbox One X has a major issue with 4K bluray playback. Roughly in the middle of all movies, the playback will stutter and... Discussion in 'XBoX on Consoles' started by Colin McArthur, Feb 15, 2019.

  1. 4K UHD Bluray Freezes, Skips on Project Scorpio Edition Xbox One X


    My Project Scorpio edition Xbox One X has a major issue with 4K bluray playback. Roughly in the middle of all movies, the playback will stutter and freeze so not watchable.

    This issue does not apply to regular DVD's, regular Bluray's, or Xbox One game discs so that has me thinking the actual drive itself is OK.

    Looks like lots of people having this same issue but Microsoft have not issued a fix.

    I have done a factory reset as suggested on other threads and just installed the blu-ray player and no other apps and I still have the same problem. Is this a drive issue or software.

    :)
     
    Colin McArthur, Feb 15, 2019
    #1
  2. AnGeL_2018 Win User

    4K UHD Bluray Freezes, Skips on Project Scorpio Edition Xbox One X

    Mine does not skip or freeze on me but the audio is off sync for about 3 to 4 seconds. how do I fix that? Its also the second copy because i exchanged the first one cause it did the same thing. How can i fix it so the movie is synced?
  3. HyperVenom523 Win User

    4K UHD Bluray Freezes, Skips on Project Scorpio Edition Xbox One X

    All I can say I have a lot of 4k movies and so far none of them do that I wonder what is going on with your xbox...hope it gets fixed soon for you...
  4. Lord Ravensclaw Win User

    4K UHD Bluray Freezes, Skips on Project Scorpio Edition Xbox One X

    I’m having the same EXACT issues - it seems as though the 4K UHD is passing too much info at certain points of the movies. I get pixelization and freezes at the same points in the same scenes on the same movies. It is very frustrating as watching 4K movies
    is the reason I upgraded from the XBONE to the 1X in the first place.i tried the system reset as I recently had my Xbox one x returned from service and it doesn’t help I had the issues before I sent out and still have the same problems after I got the console
    back. I am going to try different HDMI cables to try to get it to work as I am currently using supplied Xbox one x cable. FWIW I have a samsung 4K HDR tv.
    after purchasing an ultra HD 18Gbps HDMI cable, I still had the same issues. After much thought, I decided to check the obvious...fingerprints on the disk. After cleaning thoroughly - the skipping, jitters and artifacts disappeared, even after going back
    to my original hdmi cable. I then checked the other disk (passengers 4K) and sure enough - fingerprints on there too. Please be careful handling these disks as 4K UHD is much more sensitive to fingerprints then DVDs and Blu-ray. Hope this helps others, as
    it is what the problem was for me.
  5. Lord Ravensclaw Win User

    4K UHD Bluray Freezes, Skips on Project Scorpio Edition Xbox One X

    I’m having the same EXACT issues - it seems as though the 4K UHD is passing too much info at certain points of the movies. I get pixelization and freezes at the same points in the same scenes on the same movies. It is very frustrating as watching 4K movies
    is the reason I upgraded from the XBONE to the 1X in the first place.i tried the system reset as I recently had my Xbox one x returned from service and it doesn’t help I had the issues before I sent out and still have the same problems after I got the console
    back. I am going to try different HDMI cables to try to get it to work as I am currently using supplied Xbox one x cable. FWIW I have a samsung 4K HDR tv.
  6. Obsessive Power Win User

    4K UHD Bluray Freezes, Skips on Project Scorpio Edition Xbox One X

    Blu-ray persisant storage is for the internet featues some Blu-ray movies, it has nothing to do with the playback of the movies.
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4K UHD Bluray Freezes, Skips on Project Scorpio Edition Xbox One X

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