4K TV source plugged into Xbox One S appears to be downgraded to 1080p

Discus and support 4K TV source plugged into Xbox One S appears to be downgraded to 1080p in XBoX Games and Apps to solve the problem; I have been chatting with support and they can't really help me. I used have my pc outputting at 4K@60Hz plugged into my TV. Now that HDMI port has... Discussion in 'XBoX Games and Apps' started by deleteds2mb, Dec 1, 2016.

  1. deleteds2mb
    deleteds2mb Guest

    4K TV source plugged into Xbox One S appears to be downgraded to 1080p


    I have been chatting with support and they can't really help me.

    I used have my pc outputting at 4K@60Hz plugged into my TV. Now that HDMI port has been taken over by my Xbox One S.

    To work around having only one HDMI port, I am plugging my PC into the sat/cable input on Xbox one - support btw has indicated that this is a HDMI2.0 port.

    When I fire up the TV app, and check the display settings on my PC, the highest it will go to is 1080p.

    Looks like Xbox, or at least the TV app is only using 1080p and then upscaling to 4K. Need to know if this is supposed to be like this.

    I want to find out if this is a limitation on the Xbox or the TV app.

    :)
     
    deleteds2mb, Dec 1, 2016
    #1
  2. CoollDave
    CoollDave Guest
    Xbox One S 4K upscaling for DVDs and standard Blu-rays

    I would like to purchase a 4K Blu-ray Player for my new 4K TV, and the Xbox One S seems like a good choice since it can be used for gaming and other entertainment as well. However, I would also like to play non-4K discs (480p, 720p, 1080p) on the Xbox One
    S using a 4K TV.

    So, my question is:

    Does the Blu-ray App on Xbox One S upscale SD (480p DVDs) and HD (720p & 1080p standard Blu-rays) discs to 4K?
     
    CoollDave, Dec 1, 2016
    #2
  3. JCSWW
    JCSWW Guest
    Netflix: No UHD on XBOX One S

    That's the issue right there, Prezdead! My TV auto detects the resolution being put out by the source and sets it accordingly. There is no way to set my TV's HDMI input to display a certain resolution regardless of what the source is putting out. My Android
    box and Roku 4 put out a 4k signal when I enable the resolution they should output is 4k. Unfortunately, The XBOX One S doesn't seem to do that.

    When I do the video test on the XBOX One. My TV doesn't even flicker. It just pops up that it failed everything, which is incorrect. If I change the resolution on the XBOX One S to 720p, then it flickers and my TV changes the display to 720p. If I change
    the XBOX One S to display 1080p, then the TV flickers and changes the resolution to 1080p. If I try to change the XBOX One S to display UHD, it does nothing other than go instantly to the failed screen, which states none of the options are supported. Under
    Advanced Video Settings though, I have 24Hz, 50Hz, and UHD 4k checked. the problem is, the XBOX One S is putting out the 4k signal because the test says the TV fails everything and the TV will not disaply in 4k until the TV receives a signal from the XBOX
    One S to display in 4k.
     
    JCSWW, Dec 1, 2016
    #3
  4. deleteds2mb
    deleteds2mb Guest

    4K TV source plugged into Xbox One S appears to be downgraded to 1080p

    Found some past articles indicating that the passthrough is limited to 1080p. It is a hardware limitation.
     
    deleteds2mb, Dec 11, 2016
    #4
  5. deleteds2mb Win User

    4K TV source plugged into Xbox One S appears to be downgraded to 1080p

    Found some past articles indicating that the passthrough is limited to 1080p. It is a hardware limitation.
  6. JCSWW Win User

    Netflix: No UHD on XBOX One S

    That's the issue right there, Prezdead! My TV auto detects the resolution being put out by the source and sets it accordingly. There is no way to set my TV's HDMI input to display a certain resolution regardless of what the source is putting out. My Android
    box and Roku 4 put out a 4k signal when I enable the resolution they should output is 4k. Unfortunately, The XBOX One S doesn't seem to do that.

    When I do the video test on the XBOX One. My TV doesn't even flicker. It just pops up that it failed everything, which is incorrect. If I change the resolution on the XBOX One S to 720p, then it flickers and my TV changes the display to 720p. If I change
    the XBOX One S to display 1080p, then the TV flickers and changes the resolution to 1080p. If I try to change the XBOX One S to display UHD, it does nothing other than go instantly to the failed screen, which states none of the options are supported. Under
    Advanced Video Settings though, I have 24Hz, 50Hz, and UHD 4k checked. the problem is, the XBOX One S is putting out the 4k signal because the test says the TV fails everything and the TV will not disaply in 4k until the TV receives a signal from the XBOX
    One S to display in 4k.
  7. ROBIN H 25 Win User

    Xbox One S 4K

    Xbox One S is not really a 4K console,

    4K Media Content - Yes

    You can play 4K Blu-ray DVD's or Streaming services like Netflix in 4K just fine if your paying the the 4K subscription options,

    4K Gaming Content - No

    As for games, it only plays games at 1080p but it is upscaled to 4K, other wise a 1080p image without upscaling to 4K, will look much worst on a 4K screen than what it would do, if it was only displayed on a 1080p screen,

    A 1080p image upscaled on a 4K screen does look a little better than a 1080p image on a 1080p screen, but it still a 1080p image made to fit a 4K resolution screen, which is what the Xbox One S does

    Xbox One X is a 4K console,

    4K Media - Yes

    4K Gaming - Yes

    The issues is not the TV, it's the Xbox One S not being an Xbox One X.
  8. RomkaZzz Win User

    How does the xbox one s know to upscale or input game info to 4k, if the games are not the 4k version?

    Xbox One S has a 1080p output for this game with HDR. You TV upscale input video signal to 4K, if it not a 4K or less.
  9. JCSWW Win User

    Xbox One S not recognizing full 4K capabilities through 4K AV receiver

    I have a Hisense 65" K680 TV, which is a 2014 model. It doesn't support 60Hz or HDR but does support 4k at 50Hz, 30Hz, and 24Hz, which I have checked along with 4k in the Advanced Settings. Whether directly connected to the TV or through the receiver, it
    doesn't pass setting it to UHD for the resolution but it doesn't appear that the XBOX One S even sends out a 4k signal to the TV. Between a Roku 4 and Zidoo X6 Pro Android box, both of them display 4k just fine directly connected and through the receiver.


    The Hisense TV doesn't have a way to set the resolution of the input because the TV detects the signal being sent out by the source and adjusts to what it needs to display. When I change the resolution on the Roku 4 from 1080p to 4k, the TV flickers and
    then changes the resolution to 4k and the same applies with the Android box. However, the XBOX One S doesn't seem to do this. I have tried a 4k video file on all 3 but the XBOX One S is the only thing that won't play it. I don't have a UHD Blu-Ray to try
    and don't have another 4k TV to try it on. Netflix, Prime Video, and Vudu show no 4k content through my One S but I can see and watch those through the Roku 4 without any issues.

    I was curious about the receiver thing to see if maybe there was something else I could try to at least get the One S to play Netflix, Prime Video, and Vudu on the 4k TV so I could keep the Roku 4 in the bedroom on the 1080p TV in there.
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