4K tv resolution on xbox one

Hey there!

Have you gone through the steps and suggestions on our
Troubleshoot 4K on Xbox One S support page? One of the steps mentioned is setting the TV Resolution on your Xbox One S to 1080p, while ensuring the 'Allow 4K' box is checked within 'Advanced TV' settings. The TV resolution setting is specifically for setting
how non 4K content is scaled, and will still allow native 4K content to play at 4K on your display.

If the flicker issues persist with native 4K content after setting your TV resolution setting to 1080p, please post back the brand and model number of your 4K display so we can take a deeper look!

Hi! All HD TV's will work with Xbox one. If the tv is capable of doing 4k the Xbox will upscale it to that resolution. The xbox will only display the highest capable resolution that the tv allows

Hi Lucas,

As the others have mentioned you do not need to have a 4K TV to play on the xbox.

If you have an Xbox One original, Xbox One S or Xbox One X and only have an HD ready TV that supports 1080p, then your xbox will play in that resolution accordingly.

If you have an Xbox One X, and a 4K TV, then your resolution will be in 4K.

Some 4k TV's have a feature called HDR, this is an added feature that is also available on the Xbox one X, and improves the colour quality of your videos and games.

I am having the exact same problem with my C61K-700. In the advanced video input settings and "4K Details" my Xbox One X states that my TV supports 4K content (all the parameters pass as indicated with green checks). I bypassed the Xbox One X and connected
my C61K-700 directly to my 4K TV and it does show up the 4K content. When connected to the XBox One X even though it passes all the checks in identifying my TV as being a compatible 4K TV, when going the the video input and resolutions setting within my C61K-700,
the 4K option is grayed out and states your TV doesn't support 4K content. When bypassing the XBox One X, the 4K resolution isn't grayed out and I'm able to successfully check the 4K resolution and DirecTV channel 104 does display content in 4K and doesn't
downgrade my resolution to 1080p as it does when connected to the XBox One X. I have yet to get a solution from XBox Support in resolving this issue.

I'd doubt that Microsoft updated the TV app to support 4K, since they tailored everything more towards games.

But users with Xbox One X could try the following: Set up your console to 1080p resolution, but in the Advanced settings under video modes "allow 4k".

That will cause the Xbox One X to switch to 4K if anything specifically requests 4K resolution. If the TV App switches your TV to 4K then, then the X would support 4K set top boxes. But I'd doubt that.