4k problems on xbox one s

Discus and support 4k problems on xbox one s in XBoX on Consoles to solve the problem; I signed up for Prime today and can't access any of their 4k content on my XBOX One S either. I get HD only for titles available in 4k. Incredibly... Discussion in 'XBoX on Consoles' started by Ghostshrimp, Aug 12, 2016.

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  1. JCSWW
    JCSWW Guest

    4k problems on xbox one s


    I signed up for Prime today and can't access any of their 4k content on my XBOX One S either. I get HD only for titles available in 4k. Incredibly disappointing!
     
    JCSWW, Sep 6, 2016
    #31
  2. Chanogram
    Chanogram Guest
    Amazon app is on amazon to update, not xbox/MS. Contact amazon about that one (as I have) and tell them to hurry up and update the app.
     
    Chanogram, Sep 6, 2016
    #32
  3. Misses Quinzel
    Misses Quinzel Guest
    Hey, guys! This thread has evolved into a discussion thread. Any issues with specifically UHD blu-rays not being able to be played, please refer to Mister Beep's post that I have verified. Any information we have for updates will be provided there. We'd
    like to keep that all in one place, and appreciate your understanding in this.

    As stated, Blu-rays will play in their native resolution, be that 1080p or 4K. Any issues with apps that are not presenting the expected resolution will need to go through app developers.

    If you would like to have a continued conversation that doesn't include support, please head over to our
    Discussion forums.

    If you have an issue that you would like to troubleshoot, please be sure to post up a new detailed thread so that our community can work on helping you out. Thanks for understanding, everyone!
     
    Misses Quinzel, Oct 31, 2018
    #33
  4. Internet Expert Win User

    Do I need a 4K cable TV to use the Xbox One s system

    The Xbox One requires at least a 720p HDTV or monitor for display.

    Basically, if the TV has an HDMI port, your Xbox One S
    should work just fine on it.

    For me, I'm running my Xbox One S on a standard 1080p TV without a problem.

    All the talk about 4K is just an extra feature that the Xbox One S supports; if you have a 4K HDTV, the Xbox One S will be able to upscale the content to 4K resolution. It's not necessarily required to have
    4K, but it sure would be nice.
  5. RitualTrain069 Win User

    The Xbox One S and my tv

  6. Michael20003 Win User

    Bluray image off centre

    Hey there lechine1,

    We're going to need a few more details on this. Are you using an Xbox One console or an Xbox One S console outputting in 4K? If it's an Xbox One S Console, please use this guide to help with troubleshooting.

    Troubleshooting 4K and HDR on Xbox One S

    Let us know!
    I am having the exact same problem also. The troubleshooting guide does not address it at all.
  7. Onyx Is Here Win User

    XBox One S erkennt 4K Monitor nicht. -[Translation - XBox One S does not recognize 4K monitor]

  8. gds1972 Win User

    60hz to run 4k on the s

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