4K Pass-through on Xbox One S?

Discus and support 4K Pass-through on Xbox One S? in XBoX Games and Apps to solve the problem; Hello, changed xbox one for xbox one "s" 2 weeks ago. Changed HD terminal for a 4K UHD terminal. Pass-through doesn't work in 4K. I think xbox one s... Discussion in 'XBoX Games and Apps' started by RichMercer, Aug 16, 2016.

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  1. jul002
    jul002 Guest

    4K Pass-through on Xbox One S?


    Hello, changed xbox one for xbox one "s" 2 weeks ago. Changed HD terminal for a 4K UHD terminal. Pass-through doesn't work in 4K. I think xbox one s caracteristics are not clear. I upgraded the console and the terminal for the 4K pass-through not for changing
    hdmi sources all the time... Not happy about this. I know the xbox one s caracteristics do not say "4K pass-through enable" but as a central entertainment device as MS says, 4K pass-through should be included in the "4K content" terminology. At first I didn't
    think 4K pass-through was not supported because it was obvious it was supported.

    Montreal, 4K UHD terminal Videotron, Samsung 4K 9000 serie

    Julien
     
    jul002, Aug 29, 2016
    #31
  2. Nocturnal Ox
    Nocturnal Ox Guest
    It's gone awfully quiet in here from the official staff! Awesome customer service as usual from Microsoft!!
     
    Nocturnal Ox, Aug 31, 2016
    #32
  3. Saxo Appeal
    Saxo Appeal Guest
    Head and sand starts coming to mind...
     
    Saxo Appeal, Sep 1, 2016
    #33
  4. Ryster
    Ryster Guest

    4K Pass-through on Xbox One S?

    Yeah, I guess nobody at Microsoft takes mis-selling seriously... perhaps they should start, and soon.
     
    Ryster, Sep 2, 2016
    #34
  5. Evil Dixy
    Evil Dixy Guest
    Anyone got a better contact than usual chat ones? Want to progress this further.
     
    Evil Dixy, Sep 4, 2016
    #35
  6. Nocturnal Ox
    Nocturnal Ox Guest
    You could try the chat and ask them to give you the contact details of there complaints department!! I wish you all the best and it certainly won't do any harm but Microsoft will probably just ignore it just like there doing with this thread.
     
    Nocturnal Ox, Sep 4, 2016
    #36
  7. Saxo Appeal
    Saxo Appeal Guest
    I'll throw my 2 pence in again...

    Chat is an absolute waste of time, I've spoke to them LOADS and you go round and round and round in circles !!

    Better speaking to someone on the phone, get them to call you though and not waste your own money
     
    Saxo Appeal, Sep 4, 2016
    #37
  8. egg50000
    egg50000 Guest

    4K Pass-through on Xbox One S?

    I asked for the email address for Phil Spencer acey bongos and Larry but no joy can someone hot them on twitter ?
     
    egg50000, Sep 6, 2016
    #38
  9. Nocturnal Ox
    Nocturnal Ox Guest
    I've asked them all on Twitter. Guess what, no response!!
     
    Nocturnal Ox, Sep 6, 2016
    #39
  10. Saxo Appeal
    Saxo Appeal Guest
    All I can say to this thread is.....I told you so !!

    Absolutely shocking
     
    Saxo Appeal, Sep 12, 2016
    #40
  11. Mister Maka
    Mister Maka Guest
    Hey everyone.

    Truly sorry to hear about any confusion or frustrations you have. Unfortunately, the information Misses Quinzel provided is correct and there isn't an option to provide 4K passthrough via HDMI In. I'm afraid we don't have any further information to provide,
    nor do we have an e-mail address to provide you with.

    If you have any future Xbox support questions please be sure to create a new thread and we'll be happy to help out. Thanks a ton for your understanding.
     
    Mister Maka, Nov 2, 2018
    #41
  12. jul002 Win User

    4K Pass-through on Xbox One S?

    Hello, changed xbox one for xbox one "s" 2 weeks ago. Changed HD terminal for a 4K UHD terminal. Pass-through doesn't work in 4K. I think xbox one s caracteristics are not clear. I upgraded the console and the terminal for the 4K pass-through not for changing
    hdmi sources all the time... Not happy about this. I know the xbox one s caracteristics do not say "4K pass-through enable" but as a central entertainment device as MS says, 4K pass-through should be included in the "4K content" terminology. At first I didn't
    think 4K pass-through was not supported because it was obvious it was supported.

    Montreal, 4K UHD terminal Videotron, Samsung 4K 9000 serie

    Julien
  13. HAZMAT RADIO Win User

    Xbox One X won't play 4K from Sky Q through input and output HDMI Connection

    The HDMI IN on the XBOX ONE / ONE S / ONE X are all just 1080P there is no 4K pass through on those consoles.

    The Xbox One S Supports 4K Bluray and 4K screen resolution - not 4K gaming

    The Xbox One X Supports 4K Gaming, 4K Bluray and 4K screen resolution

    - Game developer has to make the game 4K

    - 4K pass-through is a hardware feature that does not exist within the console. You'd be better

    off running your 4k Sky Q into the TV directly. (the xbox is doing what it's designed to do)
  14. Yazhol Win User

    Can Xbox One S pass 4k video through the HDMI input?

    I've tried my C61k (DirecTV 4k Mini), Amazon 4k Fire TV and TiVo Bolt through the Xbox One S. 4k isn't passing through for any of them.
  15. Yazhol Win User

    DirecTv 4k signal not passing through Xbox One S.

    I can confirm that a 4k signal won't passthrough my Xbox One S either. I've tried my DirecTV C61k (4k capable), TiVo Bolt and Amazon 4k FireTV. The One S won't pass through 4k from any of them. This sucks and is the MAIN reason I went ahead and got an
    Xbox One S. If I wanted to stick with separate inputs for my DirecTV and Xbox One I would have just stuck with my original Xbox One. Not happy...
  16. Hordie Win User

    Xbox One S Passthrough W/Directv 4K STB

    Hi xkj1985x,

    You're correct. The Xbox One S does not have 4k HDMI Pass-through, and as such you will not be able to pass-through the 4k DirecTV stream. I do not know if this is software or hardware limited. Because this is a feature that is not in the One S, I would
    suggest going to this site
    and submitting your feedback either by up-voting an article already on this, or submitting your own idea.

    Hope this helps!
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