4K HDR not working via Blu Ray player

Discus and support 4K HDR not working via Blu Ray player in XBoX Games and Apps to solve the problem; Have a XBox One X and downloaded the Blu Ray app but this does not seem to output HDR. I know the XBox is set up correctly as games work fine in 4K... Discussion in 'XBoX Games and Apps' started by simtgcr, Nov 8, 2017.

  1. simtgcr
    simtgcr Guest

    4K HDR not working via Blu Ray player


    Have a XBox One X and downloaded the Blu Ray app but this does not seem to output HDR.

    I know the XBox is set up correctly as games work fine in 4K and HDR just not video/films.

    When a HDR game is played HDR is automatically displayed on the Sony TV but not for films?

    Am I missing something?

    Cheers

    :)
     
    simtgcr, Nov 8, 2017
    #1
  2. COTY26
    COTY26 Guest
    4k Blu ray playback

    My tv is 4k but does not support hdr. However my one x still displays games and everything at 4k, but when I play a UHD blu ray it will only playback at 1080p. What am I missing? I hope the Xs blu ray app is smart enough to play at 4k with hdr disabled.
     
    COTY26, Nov 8, 2017
    #2
  3. Xbox One S Dolby Atmos Support

    Hi guys i have just bought a dolby atmos sound bar but now the 4k blu ray says no hdr device.

    The picture is much worse as minus hdr but the sound is very decent.

    My set up is

    tv 55 sony xe90

    xbox one S

    sony ht xf9000 dolby atmos virtual surround bar and sub woofer

    + 4k blu ray.

    all cables 2.0 hdmi.

    Any ideas why now it wont play 4k blu ray in HDR?
     
    RAZORLIGHTMike, Nov 8, 2017
    #3
  4. TheJoshDixon
    TheJoshDixon Guest

    4K HDR not working via Blu Ray player

    I've actually been trying to solve this problem as well. But since you're the first person I've found who's posted about it, I'd like to try a few things and cross reference your experience with mine if you're up to it. I've actually been noticing (for the
    past few weeks on my S and now on my X that I just set up), that all HDR functionality on any media related apps are giving us the grayish letterbox bars and ugly haze over the picture. It's like all TV smart dimming functionality is gone, and the HDR is in
    no way darling blacks or brightening colors. Something we'd see on a cheap TV with too harsh of a backlight. So I first noticed it when I popped Guardians of the Galaxy 2 in the player, 4K HDR and everything. But the bars were that grayish color, and everything
    looks dull. Then I tried watching Netflix. EVERYTHING on there looks greyish too, HDR content or not. Amazon Video will appear okay at first, but as soon as HDR content kicks in, greyish black again, just like the others

    So after running a ton of trial and error tests, it looks like any app that causes your TV to go into HDR mode (on my Vizio it'll indicate near my input at the top that it's switched to HDR10), the blacks and colors will be all off. If the TV doesn't switch
    to HDR mode, you'll get nicer black on those bars, but the image itself is still SDR, not HDR. Netflix and Blu-ray will automatically put my TV in HDR mode on start up, so everything on those apps looks terrible. Amazon will only switch HDR on if it detects
    the specific video I'm watching in HDR ready. SO as long as my TV doesn't switch to HDR, the image looks like an okay SDR image. As soon as it switches to HDR mode, regardless of the content being SDR or HDR, everything looks like ****. So needless to say...
    somethings completely **** with all HDR enabled apps on Xbox right now, S and X.

    I've all but confirmed the problem lies specifically with the Xbox Apps, because when testing my TV with Netflix through the Smart TV apps and not Xbox, HDR kicked in and looked beautiful. On top of that, all HDR gaming looks awesome
    on the Xbox. So my TV is completely capable of giving me correctly displayed HDR content. It's just when you use an Xbox media app (Netflix, Amazon Video, Blu-ray), and the TV goes into HDR mode, and that's when we get some very off results. I swear this wasn't
    the case before. Something must have happened in the last console update maybe?

    Anyway, I think you should try out everything I did if you can, and if you get the same results, I'll be able to rest easy and know it's definitely the Xbox apps themselves that are causing the problem.
     
    TheJoshDixon, Nov 9, 2017
    #4
  5. Drewberg11
    Drewberg11 Guest
    It must be the Xbox bluray app. I don't have the problem with Netflix or Amazon through my tv apps or through my PS4 pro. Only with 4k UHD discs on the X. I even pulled out my One S again to double check if it was just the X. The S looks like crap now too.
    These are movies I've seen before so I know what they should look like. Has there been any response from Microsoft?
     
    Drewberg11, Nov 9, 2017
    #5
  6. TheJoshDixon
    TheJoshDixon Guest
    I haven't found any response from Microsoft yet concerning this issue. I have been talking with support over Twitter, but they're just asking me to go through the basic troubleshooting steps for people who have no idea what they're doing with tech. It's
    completely useless. What worries m though is that you aren't having these issues with apps like Netflix or Amazon. Because that makes me start to think the problem is with my TV. But I just don't understand how that would make any sense. My TV does HDR correctly
    with built in apps.... and with games on my S and new X... but decides to not communicate specifically with all video related apps? I don't get how that could happen. This is really frustrating.
     
    TheJoshDixon, Nov 2, 2018
    #6
  7. Viper7Gamer Win User

    XBOX ONE X used as a Blu Ray player band Dolby Vision

    Yes, 4K HDR Dolby Vision works with the Blu-Ray player and NetFlix on the Xbox One X.
  8. Slder9150 Win User

    XBOX ONE X used as a Blu Ray player band Dolby Vision

    Thanks for the quick reply. Can you tell me if support for 4K HDR Dolby Vision for the Blu Ray player is a recent firmware update? The reason I ask is that all the info and reviews I have read say that the Blu Ray player only supports 4K UHD and not 4K
    HDR Dolby Vision. Thanks again.
  9. brandiesel1 Win User

    XBOX SLIM 2TB NO GAMES BUNDLE ON DAY 1 APART FROM MIROSOFT DEALS ?

    This console will sell to a lot of non gamers because of the blu-ray and 4k, and HDR. The real movie buffs might be interested as it's a class blu-ray player with a great price.
  10. TheJoshDixon Win User

    4K HDR not working via Blu Ray player

    It must be the Xbox bluray app. I don't have the problem with Netflix or Amazon through my tv apps or through my PS4 pro. Only with 4k UHD discs on the X. I even pulled out my One S again to double check if it was just the X. The S looks like crap now too.
    These are movies I've seen before so I know what they should look like. Has there been any response from Microsoft?
    I haven't found any response from Microsoft yet concerning this issue. I have been talking with support over Twitter, but they're just asking me to go through the basic troubleshooting steps for people who have no idea what they're doing with tech. It's
    completely useless. What worries m though is that you aren't having these issues with apps like Netflix or Amazon. Because that makes me start to think the problem is with my TV. But I just don't understand how that would make any sense. My TV does HDR correctly
    with built in apps.... and with games on my S and new X... but decides to not communicate specifically with all video related apps? I don't get how that could happen. This is really frustrating.
  11. TheJoshDixon Win User

    4K HDR not working via Blu Ray player

    I've actually been trying to solve this problem as well. But since you're the first person I've found who's posted about it, I'd like to try a few things and cross reference your experience with mine if you're up to it. I've actually been noticing (for the
    past few weeks on my S and now on my X that I just set up), that all HDR functionality on any media related apps are giving us the grayish letterbox bars and ugly haze over the picture. It's like all TV smart dimming functionality is gone, and the HDR is in
    no way darling blacks or brightening colors. Something we'd see on a cheap TV with too harsh of a backlight. So I first noticed it when I popped Guardians of the Galaxy 2 in the player, 4K HDR and everything. But the bars were that grayish color, and everything
    looks dull. Then I tried watching Netflix. EVERYTHING on there looks greyish too, HDR content or not. Amazon Video will appear okay at first, but as soon as HDR content kicks in, greyish black again, just like the others

    So after running a ton of trial and error tests, it looks like any app that causes your TV to go into HDR mode (on my Vizio it'll indicate near my input at the top that it's switched to HDR10), the blacks and colors will be all off. If the TV doesn't switch
    to HDR mode, you'll get nicer black on those bars, but the image itself is still SDR, not HDR. Netflix and Blu-ray will automatically put my TV in HDR mode on start up, so everything on those apps looks terrible. Amazon will only switch HDR on if it detects
    the specific video I'm watching in HDR ready. SO as long as my TV doesn't switch to HDR, the image looks like an okay SDR image. As soon as it switches to HDR mode, regardless of the content being SDR or HDR, everything looks like ****. So needless to say...
    somethings completely **** with all HDR enabled apps on Xbox right now, S and X.

    I've all but confirmed the problem lies specifically with the Xbox Apps, because when testing my TV with Netflix through the Smart TV apps and not Xbox, HDR kicked in and looked beautiful. On top of that, all HDR gaming looks awesome
    on the Xbox. So my TV is completely capable of giving me correctly displayed HDR content. It's just when you use an Xbox media app (Netflix, Amazon Video, Blu-ray), and the TV goes into HDR mode, and that's when we get some very off results. I swear this wasn't
    the case before. Something must have happened in the last console update maybe?

    Anyway, I think you should try out everything I did if you can, and if you get the same results, I'll be able to rest easy and know it's definitely the Xbox apps themselves that are causing the problem.
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4K HDR not working via Blu Ray player

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