4K content not playing on Samsung KS9500

Discus and support 4K content not playing on Samsung KS9500 in XBoX on Consoles to solve the problem; Hey everyone. Recently purchased a new Samsung 65" UA65KS9500W (... Discussion in 'XBoX on Consoles' started by nennen74, Aug 31, 2016.

  1. nennen74
    nennen74 Guest

    4K content not playing on Samsung KS9500


    Hey everyone.

    Recently purchased a new Samsung 65" UA65KS9500W ( http://www.samsung.com/au/consumer/tv-audio-video/television/full-hd-tv/UA65KS9500WXXY )

    and Xbox One S.

    I have done all the necessary configurations from my Tv's end such as setting the "HDMI UHD Color set to On".
    The xbox is configured to Auto-detect , under advanced video settings
    everything is checked , and under Advanced video settings > 4K TV details, it correctly has everything supported except 3d as the KS9500 doesn't have that.

    Now I would like to run the everything in it's native res so I set the console to run 1080P
    as advised by Microsoft here "https://support.xbox.com/en-US/xbox-one/console/4k-on-xbox-one-s" and the below passage from this site.
    "You don't have to set your console resolution to 4K to play 4K content. You can set your console to another resolution, such as 1080p, and when a game or app requires 4K (and your TV supports the 4K mode it wants), it'll automatically switch
    to 4K. This is good if you want to play 1080p content in its native resolution, but also take advantage of the 4K resolution when playing 4K content.

    The problem I have is that it doesn't switch to 4k when using netflix. I could set the console to 4K, but then it up-scales everything to 4k, and I don't want that.

    I've called Xbox support but was unable to find a solution.


    Any help would be much appreciated.

    :)
     
    nennen74, Aug 31, 2016
    #1
  2. ItsParN
    ItsParN Guest
    UHD bluray problem XBox one S

    All my content is upscale in 4K on my 4K tv (samsung UN65HU7250), except when i use UHD blu ray, this one play in 1080p!

    Any idea about my problem?
     
    ItsParN, Aug 31, 2016
    #2
  3. KSS92
    KSS92 Guest
    Xbox One S, how to stop blu rays from upscaling to 4k

    Hey guys. This might sound silly but for some reason I find my Samsung 4k UN65KU6300 upscale of regular blu rays to 4k looks better than xbox one s (idk if maybe its a settings thing lol). Is there a way I can stop my xbox one s from upscaling my regular
    (not 4k discs) blu rays to 4k? I already am able to do this with games thankfully by having my dominant output be 1080P (love that it switches automatically when playing 4k blu rays or content)
     
    KSS92, Aug 31, 2016
    #3
  4. WorKev Win User

    4k not working on Samsung LU32H850UMUXEN

    On my 4K Samsung TV only the HDMI 1 port displays 4K content.
  5. The Intimidat3r Win User

    Best gaming monitor - tv for xbox series x

    There are plenty of 4k tv's on sale right now.

    Walmart has a Samsung 50" 4k TV for for $248.

    I've always had Samsung tv's and I'm quite enjoying my 85" 4k Q90T Samsung I got 2 years ago. It runs 4k at 120hz and looks amazing.
  6. MasterChief1484 Win User

    Does X1 S Upscale Games and Blu-Rays to 4K?

    Hi there,

    let me try to answer your questions.

    1 and 2. Yes it can play 4K Blu-ray discs and Yes when set to 4K output it will upscale the content. See this snippet from the support page: "When you set your console resolution to 4K UHD, everything on the console—Home, games, and apps—will display at
    4K. 4K content is displayed in its native 4K resolution, and other content (like 1080p content) is upscaled to 4K."

    This is the link to the support page with the information:
    support.xbox.com/.../4k-on-xbox-one-s
    I recently tried watched The Force Awakens on my xbox one s rather than my blu ray player, and i must say, i was absolutely impressed with the blu ray upscale. Although keep in mind that it was connected to an Hdmi port that supported UHD color on a 4k Samsung
    Tv
  7. Niko1664 Win User

    Monitors and tv

    Personnaly i playing on Samsung QLED 64" 4K, it's perfect ! Was on LED 55" before. Aim to an 4K screen if you can.
  8. Jordan Struck Win User

    Xbox Series X 4K not working on Samsung Frame TV with AVR

    Hi Kyle,

    I tried both the GAME and 8K. It's in the 8K for now, but neither seemed to make a difference. I haven't tried it directly into the Samsung Frame because its mounted on a mantle and the Samsung HDMI ports are in a alcove behind it, no where for the Xbox to sit (not sure if that makes sense?).

    When the Xbox assess the TV it says it should support 4K and 60 frames, those both have green check marks---and I know it's a 4K TV, I stream 4k content from my Firestick 4K all the time.
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4K content not playing on Samsung KS9500

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