4GB Xbox 360 won't load dashboard.

HoJu17 · Feb 2, 2014

My Xbox 360 won't load the dashboard. It gets stuck on the grey screen with the white line spinning. I can load up the guide, but when I select system settings, nothing happens. It won't let me play any games either. I open the tray and put a game in, the
grey screen disappears but the game doesn't load. Any help would be appreciated.

:)

EnderWolfNether · Feb 2, 2014

I can't load my worlds please help.

Okay so when i try to load my worlds it crashes and goes back to the Xbox 360 dashboard it will let me load Minecraft but it won't load my worlds please help.

awesome kj143 · Feb 2, 2014

Xbox 360 won't load the dashboard

Xbox 360 will not load the dashboard. It gets stuck on a grey screen with a white circle spinning like it's trying to load but never does. It won't load with or without the hard drive in the unit.

cooldeath28 · Oct 7, 2014

Me too,when i click to play on the guide it turns black.I cant log in it goes on forever

Misses Quinzel · Oct 31, 2018

Hey there, cooldeath28! This thread is a bit old, and the original poster may have already resolved their issue. If you could, please post up a new thread detailing what you're running into and troubleshooting you've already completed. This way we can get
you the individual support that works best on the forums.

DamianChmielewski

It's XBOX 360E or something. It has never had any extra hard drive. Just 4gb storage for the system. It worked fine until today. I\ve been using flash drives for games and box versions. Nobody touched it or moved it. Nothing changed, I turned it on as
I always do and it won't log in or load the dashboard.

Nursemorph

Everything works without the 4GB memory chip I removed. I tried plugging in a normal USB to install any updates on, but the Xbox 360 complains about it not having an official Xbox storage unit. I'm not sure if I can buy an official Xbox 360 S HDD expansion and install all the updates on that instead of buying a new 4GB internal storage chip that I removed.

I'll probably buy a used Xbox HDD on ebay and give that a go without the 4GB internal storage chip to see if it works or not.

Worth a try. Whilst I was looking into this yesterday, I did see mention of the slim HDD working fine with it...whether that was the XB1 slim HDD or not I don't know. Might be worth doing a bit of research

DanielParker2

I have tried most of those options already.

I suspected the 4GB of internal memory was corrupted some how, so I opened my Xbox 360 up to see if that was replaceable.

After opening the device I found the 4GB of internal memory and removed it and booted the device without it. My issue was solved immediately, but i had no storage devices to save anything to. The dashboard loaded immediately and even asked to install an update. I could access everything without it freezing.

Do you offer replacements for the 4GB internal memory module? Or would leaving that chip out and using an external hdd bypass that memory entirely?

XBF Meryem R

Hello there!

Please try following the steps provided on both links in order to resolve your issue:

Troubleshoot Xbox 360 display problems | Xbox Support

Troubleshoot a frozen or unresponsive Xbox 360 console | Xbox Support

DanielParker2

Just to update anyone else with this issue or who just wants to know in general. I have purchased a used official 250GB Xbox 360 HDD for my Xbox 360 Slim on Ebay for $25. I still have the 4GB memory removed from my Xbox that was causing issues before due to corruption, and installing the HDD allows for me to install all updates! So if anyone's 4GB Xbox 360 S has a removable memory chip like mine, and also has an official Xbox HDD, I would suggest removing the built in 4GB memory and try to install any system updates to your HDD instead.

4GB Xbox 360 won't load dashboard.