4GB Hard Drive was reformatted and now deletes everything when shut off!

I've dug through the forums and while I've found issues that are similar none of them seem to be exactly what's going on.

I have a 4GB internal and have had a 32GB USB attached for all of my storage, the system itself is a day or two from being 2 years old. I bought Far Cry 4 knowing that I would need plenty of space, so, I deleted and or moved everything to the USB and my
internal was completely free. It asked for an update that would take roughly 2GB of memory so I did the update.

I'm guessing that something went wrong because it still wouldn't let me play after it restarted. And to my shock the internal drive was unformatted, once I reformatted it had roughly 150MB of corrupted files on it. I deleted all the corrupted files and noticed
that it no longer recognized my USB. I took the USB out and plugged it into my home computer. Everything on the USB's gone as well.

Now, every time the system is turned off when it's turned back on there is nothing and the memory needs reformatting again. The xbox still doesn't recognize any USBs plugged in anymore. It doesn't save the profiles or it just corrupts all the data and everything
has to be deleted again.

Does anyone have any idea what to do? Would getting a HDD help? Or is my system just destroyed?

:)

 

Error when trying to update

Taidara, yes, it is the xbox slim with 4gb internal memory. I moved everything to a 250gb hard drive, then reformatted the internal memory, but still cannot successfully update my xbox.

 

Microsoft 240GB Hard Drive issue

Hard drive was running slowly, so I backed up the important stuff to the System main memory 4GB and a USB Drive. I then reformatted the 240GB drive, and transferred everything back. Shortly thereafter (less them 6 hours after reformatting, transferring everything
back, downloading content, etc.), the system took forever to boot, showed no profiles, and when I went to the storage menu, it said I needed to format the hard drive. Now all my saves are gone. It's an official drive. What gives? I tried putting it in another
system, which also says it needs to be formatted. I just did that! None of the information was backed up on the cloud. No telling how many hours of gameplay is lost

 

Hey there buggirl101!

Sorry to hear about the HDD issue. Since the 4GB memory is internal and you are continuing to run into this issue, this leads me to believe the console will need to be repaired. I recommend contacting our chat or phone support agents through our Contact
Us page to get the repair process started. Alternatively, you can visit our Online Service center page to register your console and set up the repair there. I'm sincerely sorry for any frustration
this may have caused and I hope you can get up and running soon!

Feel free to post back and let us know how it goes!