无法购买游戏请问是什么情况呢？

Thanks for your swift reply, zuonanxszuonanxs.

Yes, under When will I be billed with my game on support article - Pre-order Xbox digital games in the Microsoft Store | Xbox Support:

If you used account credit to pre-order your game, your balance will be taken immediately. If you used a credit card or split your payment between credit card and account balance, you’ll be charged around 10 days before the game launches.

So, in any case you are using prepaid card you will need to wait for 10 days before the release of game. You can try to purchase the game more or less 1 week and 3 days from now.

Have a great day and stay safe always!

Kind regards,

OK, I'll go to bed for a while and stay up all night. Hahaha, after getting up, I'll try to book the game again. I'll tell you the results later. Thank you for your timely reply. Have a nice day.

I'm very sorry. The current time in China is 5 a.m. OK, I'm not sure why the purchase failed. I've tried to bind a Microsoft account with different credit cards twice and buy it with a PC. they are the same tips. Subsequently, the purchase with xsx game console failed. So I plan to unbind the xsx game console in my personal account on Microsoft's official website, and then buy it. I haven't tried yet. I'm not sure if this will work. Thank you for your patience and waiting for my reply, thank you!

好 zuonanxszuonanxs,



欢迎来到微软社区论坛。 感谢您今天与我们分享您的担忧，我们希望一切顺利。



我们了解到您正在尝试预订 Elden's Ring，但您在联系 Microsoft 支持时收到错误消息。 让我们一起检查并及时解决。

您实际上可以尝试在网站上预订游戏： ELDEN RING | Xbox

但是，此问题似乎与您的帐户或您的付款方式有关。 此，为了更好地帮助您解决您的问题，请联系 Xbox 支持寻求帮助 - Xbox Support.



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真挚地，

凯西 A。

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微软社区

This is a screenshot purchased on the xsx game console