士官长合集登录出现问题

try hard restarting by pressing the power button for ten secs till the power turns off then start it up if that dont work try uninstalling and reinstalling to see if that works

您好，

了解到您的问题。

关于支付方面的问题，请您登录微软商城官网，点击网页右侧的联系客服进行咨询下；

Microsoft 微软官网 | 微软官方商城 | Surface Office Windows Xbox

https://www.microsoftstore.com.cn/

希望可以帮助到您。

并不是软件冲突，现在所用账号 法登陆之后，我重新注册了另一个微软账号，新的账号登陆XBOXLIVE没有任何问题。

现在这个账号可以在网页上登录，只有在进行游戏或者使用XBOX Console Companion的时候出现问题，我想应该是我的账号本身发生了什么问题

[Translation - It's not a software conflict. Now that I can't log in, I re-registered another Microsoft account. There is no problem with the new account login to XBOXLIVE. Now this account can log in on the webpage. Only when playing games or using
XBOX Console Companion, I think it should be a problem with my account itself.]

[Associate is using a translator application, please be aware that grammatical errors or incorrect syntax may occur]



Hello TS028SIDONIYA,



Thank you for contacting the Xbox support forums. I understand that you are being asked to log onto an Xbox Live account. Can you please confirm if you have linked your Steam account with a Microsoft account? If you are attempting to play Halo online, it is required to have an account linked with Microsoft.

If you need assistance linking your Steam account with a Microsoft account, you may visit: Link Microsoft with Social Network Accounts



If you are still facing the same error, please provide more details on the error you are receiving. Are you trying to play Halo Master Chief Collection online or are you trying to play Halo Infinite? Are you receiving any error codes?

Thank you!

-Tali



[Let us know if this answered your question by tapping "Yes" below]

[员工正在使用翻译应用程序，请注意可能会出现语法错误或语法不正确]



好TS028西多尼亚，



感谢您联系 Xbox 支持论坛。我了解到系统要求您登录 Xbox Live 帐户。您能否确认您是否已将 Steam 帐户与 Microsoft 帐户关联？如果您尝试在线玩 Halo，则需要拥有与 Microsoft 关联的帐户。

如果您需要帮助将您的 Steam 帐户与微软帐户链接，您可以访问： 将微软与社交网络帐户链接



如果您仍然遇到相同的错误，请提供有关您收到的错误的更多详细信息。您是想在线玩Halo Master Chief Collection，还是想玩Halo Infinite？您是否收到任何错误代 ？

谢谢！

-塔利



[请通过点击下面的"是"来告诉我们这是否回答了您的问题]