42FC - 0000 - 0080 - 0300 - 8007 - 2751

Same error here two days now

42FC - 0000 - 0080 - 0300 - 8007 - 2751

 

Same problem here. I've done every single troubleshooting step and nothing works other than getting a new error code! I'm about done with Xbox.

 

I have the same issue, after december upgrade no connection to xbox live, now getting this error each time console is started.

Pelease, we need a solution and further info in support not just at forums.

 

Hey everyone!

I am truly sorry to hear about the update issues, I can definitely understand how frustrating that could be. I went ahead and moved your post so that we can provide proper support. Let's try a few troubleshooting steps to see if we can get this issue sorted.

Please give the following steps a try:

• First, clear your Xbox 360 system cache 3 times.
  
• Power cycle your Xbox 360 console.
  
• Once your console is powered on, try downloading the update again.

If you are still unable to download the update, copy the update from your computer to a USB flash drive by trying the following steps:

Note The USB flash drive must use the FAT32 file system. For information about how to format a USB flash drive, see the “Format a USB flash drive” section of Xbox 360 USB flash
drive support.

1. Plug your USB flash drive into a USB port on your computer.
2. Download the update file.
   
3. Click Save to save the console update .zip file on your computer.
4. Unzip the file. If you are using Windows XP, Windows Vista, or Windows 7, double-click the .zip file to unzip it.
   
5. Copy the contents of the .zip file to the root directory of your USB flash drive (for example, E:\). Do not copy the contents to another folder on the USB flash drive (for example, E:\Files).
   
6. Unplug the USB flash drive from your computer.
7. Plug the flash drive into a USB port on your Xbox 360 console.
8. Restart the console.
9. When the console restarts, the installation program starts automatically. Select Yes when you are prompted to update the new console software.
   

Give the suggested steps a try and let us know how it goes!

 

Hello everybody,

I have tried this but in the end I have got another failure code: 8015190E

I have heard that xbox360 has some problems with the new IPv6 adresses - some internet service provider has switched from ipv4 to Ipv6 in the meantime so this can cause the problem eventually?

 

I tried the above steps and still am getting the same error while trying to install the update.

 

I also have this problem it's starting to get very annoying... Fix it asap

 

Managed to fix this for my sons console

Used the advice above but in this order:

Deleted content cache in system items of hard drive,

Then cleared system cache 3 times

The powered xbox off and unplugged from power for 10 secs

Plugin, turn on and allow to update

All now working again

 

Hey there everyone!

Sorry to hear that the issue is continuing to occur. I recommend trying a few additional steps to see if we can get this issue sorted:

• First, power off your Xbox 360 console.
• Once your console is powered off, unplug the power cord of your console, router, modem or gateway.
  
• If you’re using an Xbox 360 Memory Unit or a USB flash drive instead of a hard drive, remove and reinsert the memory unit or USB flash drive.
  
• If you have a hard drive, try removing and adding the hard drive again.
  
• Plug in your console, router, modem or gateway.
• Power on your console.
• Try the update again.

I also recommend checking out our Xbox 360 software update troubleshooting page for some additional helpful steps. Try the steps above and let us know how it goes. Thanks!

 

I downloaded to USB and installed an update (I think it was Thursday night). Did not solve the issue - still can't connect to Live. Test shows I connect to Internet but not Live.

I tried the first set of instructions from Mister Quimby, and I too got error code 8015190E.

I tried the second set of instructions from Mister Quimby, still fails to Sign In / test connection fails at Live.

Any other ideas?

Thanks,

 

Microsoft, Are you going to answer any of us or just let us sit here and rot? This is your update, FIX IT.

 

I have now followed both sets of suggestions from Mister Quimby... Still receiving the same error. I wonder if this patch is nicknamed inside Microsoft as the "Upgrade to Xbox One for Christmas Update" Clearly someone dropped the ball on QA and regression
testing for this one.

"We strive to keep the Services up and running; however, all online services suffer occasional disruptions and outages, and Microsoft isn't liable for any disruption or loss you may suffer as a result." - Xbox Live Terms of Use

 

I got the same problem.

I just reset my router and it worked.

 

Hey there bomm35 and Sandiggg!

Sorry to hear that the issue is continuing to occur, can you please let me know the error code that you are experiencing? Thanks!

Hey there lombrizINFARTO!

Sorry to hear about the connection issues! If you haven't already, please check out our Error code 8015190E troubleshooting page for some helpful steps. Make sure
to post back letting us know how everything went.

 

Just create a hotspot network and update. After that go back to regular network.