我在购买地平线4时付款了两次才购买成功,请退回我多付的那一份钱!

Discus and support 我在购买地平线4时付款了两次才购买成功,请退回我多付的那一份钱! in XBoX Games and Apps to solve the problem; 我在微软应用商店购买地平线4的时候,第一次付款成功后回到页面却并不能下载游戏,依旧提示未购买,然后我又点击了购买以后我竟然又成功付款了,这一次我才能够下载游戏。但是我却多付款了一次,请将我多付的那一笔退还给我。 10c74e97-9511-414a-a17e-a1e73230f7e7 Discussion in 'XBoX Games and Apps' started by 追风的狼, Nov 19, 2019.

  1. 追风的狼
    追风的狼 Guest

    我在购买地平线4时付款了两次才购买成功,请退回我多付的那一份钱!


    我在微软应用商店购买地平线4的时候,第一次付款成功后回到页面却并不能下载游戏,依旧提示未购买,然后我又点击了购买以后我竟然又成功付款了,这一次我才能够下载游戏。但是我却多付款了一次,请将我多付的那一笔退还给我。

    :)
     
    追风的狼, Nov 19, 2019
    #1
  2. 昊233 Win User

    我购买了地平线极限竞速4后想退款,但我之前已使用xbox game pass游玩

    我不知道为什么我以香港的地址购买了这款游戏,使我多付了一些价 ,我想退款,然后已国内的地址重新购买

    [Edit - translation] - I don't know why I bought this game at the address of Hong Kong, which made me pay more for the price, I want a refund, and then I have re-purchased the domestic address.
  3. {Parity} Win User

    我在购买地平线4时付款了两次才购买成功,请退回我多付的那一份钱!

  4. 子凯徐 Win User

    xbox one x游戏和应用-完整库无法显示

    Hi Kaithy A.:

    谢谢 的回复。

    我咨询过微软的在线客服,在指导下重装了xbox one x的系统,但没有作用。设置了些的dns也没有作用。客服说之后有跟进联系,但目前还没有。

    关于 的 个问题:

    1、我的完整库中主要是游戏。有一两个应用,比如Best TV之类。在微软商店中应用游戏都有。

    2、目前xbox的操作系统为:10.0.22000.2656 (xb_fit_2110co.211028-1100)

    3、我记不清最后一次看到完整库是什么时候了。我稍微解释一下,我用xbox玩地平线系列,以前玩《地平线4》,最近 个月没玩了。11月5号《地平线5》上线,我在笔记本上下载了游戏,可是在xbox的商店里 法查找到该游戏,所以我想在“完整库”里看到我购买到的游戏,结果没有。上一次能看到是什么时候记不得了。

    4、我不知道如何打印错误信息。

    5、我使用 线网络,一些游戏比如微软的《地平线4》内部可以正常联线使用,但商店的内容与笔记本的不同步,有些可以搜到,有些搜不到。笔记本、xbox使用同一网络。

    谢谢。

    Yours sincerely

    Foreverwithu360
  5. ccccccccsl Win User

    关于黄金会员



    一下,那个取消订阅也并非本人操作,我是邮箱收到信息才知道自动取消了订阅的,现在我花了两次的钱,可是服务却用不了,希望尽快给我回复解决,谢谢
  6. WinstonChen1 Win User

    Microsoft Store 無法購買 [Translation-Microsoft Store cannot purchase]

    我重新登錄了付款方式,但問題仍在,信用卡登記時也有收到付款簡訊(1$)

    我的所在地區是台灣
Thema:

我在购买地平线4时付款了两次才购买成功,请退回我多付的那一份钱!

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