4 unread messages that are not there

Discus and support 4 unread messages that are not there in XBoX on Consoles to solve the problem; Hello all, On my Xbox one it shows that I have 4 unread messages. I've deleted a bunch of messages I can't find it. I've also read through multiple... Discussion in 'XBoX on Consoles' started by pumpsNpikepoles, Nov 14, 2016.

  1. pumpsNpikepoles
    pumpsNpikepoles Guest

    4 unread messages that are not there


    Hello all,

    On my Xbox one it shows that I have 4 unread messages. I've deleted a bunch of messages I can't find it. I've also read through multiple messages and I cannot find it. I've deleted my account on my Xbox and re added it, they still show up. On the Xbox site
    it shows I have no messages but on my actual Xbox and phone app they are there. Any help as to what else I can do?

    Thanks!

    :)
     
    pumpsNpikepoles, Nov 14, 2016
    #1
  2. maxen
    maxen Guest
    Xbox one messaging assistance need

    Hello,

    When you go to check the messages, make sure you open up each individual thread - it could be an older message that the system is unread, so on the face of it when you open the messages tab they all look to be read but there's an unread one hiding in there.

    If it's not that:

    If you have an Xbox 360 boot it up (or start a backwards compatible game on Xbox One) and see if there are any pending friend requests or voice messages that are unread. That could be contributing to the number.

    Let us know how you get on.
     
    maxen, Nov 14, 2016
    #2
  3. Game Master TZ
    Game Master TZ Guest
    Xbox one messaging assistance need

    For the past week or so my Xbox one has been showing that i have 5 unread messages. But when i go to read and clear them it turns out that there are no messages that are unread. I am an ambassador for xbox myself. But i do not know how to clear this weird
    issue. If anyone know please let me know here.
     
    Game Master TZ, Nov 14, 2016
    #3
  4. NWO HATRED Win User

    cant read my messages

    same problem, 4 unread messages.

    They don't appear on: xbox.com, 360 smartglass, One smartglass
  5. UneasyJmitchell Win User

    Black Ops 2 disc unreadable

    ^^Ill guarantee no disc unreadable messages then.
  6. DigitalAssassin Win User

    Downloaded a game but disc is unreadable

  7. maxen Win User

    Xbox one messaging assistance need

    Hello,

    When you go to check the messages, make sure you open up each individual thread - it could be an older message that the system is unread, so on the face of it when you open the messages tab they all look to be read but there's an unread one hiding in there.

    If it's not that:

    If you have an Xbox 360 boot it up (or start a backwards compatible game on Xbox One) and see if there are any pending friend requests or voice messages that are unread. That could be contributing to the number.

    Let us know how you get on.
  8. AridLizard Win User

    Messaging bug?

    I encountered this bug today and I had an unread message that would not go away.

    so I clicked where it said 1 unread message and it took me to a chat (I'm pretty sure I'd already read it) and the notification went away.

    maybe this will work for you as well
Thema:

4 unread messages that are not there

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