极限竞速：地平线4灰屏闪退 -[Translation - Forza Motorsport: Horizon 4 grey screen flashes back]

您好，XBF LEO G，

游戏发生问题时，没有出现错误代 或错误消息，只仅仅是游戏突然灰屏

[translation-Hello, XBF LEO G,

When the game is having trouble, there is no error code or error message, just the game suddenly gray screen]

Hello kiss,

Thank you for posting on the Xbox forums. We need a little more information to make sure that we provide the correct solution. Are you experiencing this issue on an Xbox One or a Windows 10 computer? Does an error code or error message appear when the
issue occurs? Is the game crashing, or is the screen flickering while you are playing it?

[助理正在使用翻译应用程序。请注意，可能会出现语法错误和语法不正确的情况]

好 ATQuantum,

感谢您就您的问题与我们联系！

由于此问题存在于游戏中， 此您将需要开发团队本身的支持， 为我们不需要工具或资源来正确排除故障或解决问题。您将在下面找到一个用于提交支持票证请求的链接。如果在提交票证之前系统提示您登录，则可以使用现有的 Xbox 帐户登录。我还想通知您，您可能需要在提交之前将机票翻译成英语， 为我 法验证该网站是否支持您发布的语言。

链接：Submit a request – Forza Support (forzamotorsport.net)

您还可以在此处调查支持网站的"FH4 已知问题"部分：FH4 Known Issues – Forza Support (forzamotorsport.net)

Hello ATQuantum,

Thank you for reaching out to us about your issue!

Since this issue resides in-game, you will need support from the development team themselves as we do not have to the tools or resources to properly troubleshoot or solve the issue. Below you will find a link to submit a support ticket request. If you are prompted to sign in before submitting a ticket, you can sign in with your existing Xbox account. I would also like to inform you that you may need to translate your ticket to English before submitting as I am unable to verify whether the website supports the language you have posted in or not.

Link: Submit a request – Forza Support (forzamotorsport.net)

You can also investigate the “FH4 Known Issues” section of the support website here: FH4 Known Issues – Forza Support (forzamotorsport.net)

您好，我是英語，我正在翻譯此視 以幫助您玩遊戲，我強烈建議您觀看此視 ， 為它實際上可以正常運行https://www.youtube.com/watch?v=2BkaOJeBRQk，我強烈建議您是否願意寄回製 商進行修復