심즈4 환불부탁합니다. [Translate] Sims 4 request a refund.

Hello

The link to request a refund is here

Hi JohnnytheP. Yes, you are right. Sims University is an expansion pack to Sims 4, so you do need the main game to use unfortunately.

If you are not interested in purchasing The Sims 4, i would recommend contacting Support and request a refund for the purchase at https://beta.support.xbox.com/contact-us.

Hope it all works out for you

Like the guy below said, also, if you have too much time on the game, then you cant refund it. (Example: You bought Resident Evil 2, Beat it, then tried to refund it. OR you bought Overwatch, Played it for too long, and requested a refund. OR you bought
Sims 4 a year ago, and tried to get a refund)

You may request a refund at
this website.

Translating to French using bing.com/translate:

Vous pouvez demander un remboursement sur
ce site.

Hi Anthony,



I'm sorry to hear about the issue with the purchases.Here is some additional information regarding the refund process.

In regards to requesting a refund you will need to do so online. Click here to learn
How
to complete the refund request form.

After you submit the request, you’ll receive confirmation and follow-up emails that will include instructions on how to keep track of your request.


If you are needing further assistance with the purchase I would suggest to contact Live Support.


When you go to Contact Us,follow these steps to request a call:

• Step 1 ----click on Contact us
  
• Step 2 ----under what you having trouble with select Subscriptions & billing
  
• Step 3-----under what is the issue I can't redeem a code then hit next
  
  Step 4 ----scroll down to select request a call
  

Please be sure to try the website request refund first, as agents will direct you there anyway. Also you are able to reply to the emails that you will receive from doing the online request directly.



Hope this helps.



Thanks,

Brad