我的地平线4进不去游戏 (Mod Translation: My Horizon 4 can't get into the game)

Hi Kaithy A.:

谢谢 的回复。

我咨询过微软的在线客服，在指导下重装了xbox one x的系统，但没有作用。设置了些的dns也没有作用。客服说之后有跟进联系，但目前还没有。

关于 的 个问题：

1､我的完整库中主要是游戏。有一两个应用，比如Best TV之类。在微软商店中应用游戏都有。

2､目前xbox的操作系统为：10.0.22000.2656 （xb_fit_2110co.211028-1100）

3､我记不清最后一次看到完整库是什么时候了。我稍微解释一下，我用xbox玩地平线系列，以前玩《地平线4》，最近 个月没玩了。11月5号《地平线5》上线，我在笔记本上下载了游戏，可是在xbox的商店里 法查找到该游戏，所以我想在“完整库”里看到我购买到的游戏，结果没有。上一次能看到是什么时候记不得了。

4､我不知道如何打印错误信息。

5､我使用 线网络，一些游戏比如微软的《地平线4》内部可以正常联线使用，但商店的内容与笔记本的不同步，有些可以搜到，有些搜不到。笔记本、xbox使用同一网络。

谢谢。

Yours sincerely

Foreverwithu360

我的电脑中安装了微软商城中的地平线3游戏，但是只在控制面板中卸载游戏后，C盘的磁盘空间没有释放，这该怎么解决的？？？

[Translation-My computer installed the Horizon 3 game in Microsoft Marketplace, but only after uninstalling the game in the control panel, the disk space of the C disk did not free, this how to solve the ???]

OK

Okay. Well I hope to have helped from my end, I'm a fan of Forza and I feel annoyed that I can not help anymore.

See if you have any program like screen capture or even afterburn, these programs block the game.

Make an update on your windows also helps.

Well, if you have been to mesnos been check my comment as useful and add me to your friends so that we can play together my game tag is .

I used google translate to understand what did you mean.

Hello Montana,

Sorry for the issue with the error. You can install any language you like, usually the one you use on a constant basis. Also have you tried making sure everything is up to date? Like the Windows 10 operating system, drivers. Can also try these two things
a clean boot and app troubleshooter.

Corrupted data may cause your game to not work properly. here are two steps on how to isolate the system issue:

1. Perform a clean boot, this helps eliminate software conflicts that occur when you install a program or an update, or when you run a program in Windows 10. Here is a

guide on how to perform a clean boot.

2. Here is a
guide on how to download the apps troubleshooter.

Hope this helps, please let us know.

Thanks

Brad

Xbox Forum team