포르자 호라이즌4 튕김 (Forza Horizon 4 crash)

Hello!

Thanks for reaching out to us on the forums with this inquiry. I understand you purchased Forza Horizon 4 recently and it is now on sale is that correct? I recommend
Contacting Xbox Customer Support to speak with a representative to see if there are any options available for your region. You can also try
Filling out a Refund Request Form in case they may be able to assist you through the webform. Give it a try and let us know with a reply how it goes!

Hi there
iceappleLovin,

Thanks for reaching out to Xbox Forums support. I understand there is an issue with your Forza 4 not starting up. I recommend to try the following troubleshooting article: Uninstall
/ Reinstall Xbox One Games

We're going to uninstall your game and reinstall it. That should resolve issue.

Give this a try and let us know the results.

Felix

Xbox forums support

안녕하세요. 모 디지털 환불을 받으 면 https://support.xbox.com/en-US/billing/xbox-subscriptions/digital-goods-subscriptions-refund를 방문하십시오.

[Translation - Hi. For all digital refunds, please visit
https://support.xbox.com/en-US/billing/xbox-subscriptions/digital-goods-subscriptions-refund.]

You can also request a free call-back by signing on at https://support.xbox.com/contact-us and selecting Billing. When
prompted to speak to a virtual agent, decline it. After answering a few more questions, you should get the option to request a callback.

You can read about refunds at this link
https://support.xbox.com/billing/xbox-subscriptions/digital-goods-subscriptions-refund

However, please be aware that in order to be eligible for a refund you must have purchased the game within the last two weeks and played for less than two hours.