3rd post, attention please.

this is my 3rd post, cannot find the 2nd post. AGAIN was 99 percent to 5th star and less then 4 dollars away. spent close to 100 dollars all before even the last week of december, was told would get a follow up or pm but am getting neither, please look at
my account to verify for yourself and correct the problem, good day.

:)

 

Can someone please respond? 3rd Post

Our family console has been banned. As it is my children (10 and 12 years old) that mostly use the console, I'd like to know what alleged violation of policy they have committed. If I don't know, how can I, as a parent, prevent future violations? The
no explanation, no recourse for paying customers is not conducive to maintaining good client relations and does not demonstrate good faith. My next communication on this subject is going to the following website BBB Online Complaint System | Get Started and
I plan to keep contacting MS customer service and this forum until I receive a response.

The console that was banned is associated with the following game tag: XX, hopefully there is a business professional with an appropriate sense of compassion on the receiving end of this forum. Thank you.

A Concerned Parent

 

Can someone please respond? 3rd Post

Sorry but this forum will not get you an answer, its made up of community members, moderators and support personnel, the only persons that can help with bannings of any nature are the Enforcement Team (XBLPET)

For account suspensions, please post in
forums.xbox.com/.../41.aspx or
forums.xbox.com/.../2194.aspx

For console bans, please read
http://xbox.com/consoleban

For "marketplace theft" issues, please read
forums.xbox.com/.../62589.aspx

For general info on violations and penalties, please read
support.xbox.com/.../terms-of-use-conduct

I can understand your frustration but nothing will be resolved for you on this particular forum I can assure you

 

Hello OutlawedSaint,

We will respond to your most recent post at (ATTN: XBLRewards8 Thanks/New problem.).