3rd Party App Help

I don't think there is anything you can do apart from getting in touch with the app's support!

However, you can try to provide feedback about the issue: Provide feedback as an Xbox Insider | Xbox Support

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey Tanicka, how are you today? Hope you're well.

So, since it is a third party app, we are a little bit tied handed, but can you explain a little more of the problem with the app and which app is it?

If you want, you could also ask for a refund of that app:

https://support.microsoft.com/en-us/account-bil...

Hey there!

That question is better served for the developers of the app, as we are unable to speculate on when 3rd party apps will be updated or released.

Hope this helps!

Yes but that has nothing to do with 3rd party apps. You cannot explicitly "add" an app anymore. And it's clear there is supposed to be a setting for allowing 3rd party apps but that setting has been removed or is not obvious anywhere.

Hi Huddleston,



Sorry to hear of this bad experience but what exactly seems to be the issue here? Have you filed a complaint on the user with the steps listed

here? That would be the proper action to take and from there the Enforcement team will investigate that complaint and take action if necessary. Let us know if you have any further issues. Thanks!