3d playback not working on Xbox one , I think I've figured it out

I've seen a lot of posts on the 3d not working on blu ray discs . I had this same problem . I did some research and it was my Bluetooth on tv all this time . It somehow got turned off after a tv update. I'm using a Sony xbr55x850c 4k tv . After re enabling
the Bluetooth / turning on , the 3d discs are now playing correctly . Tv's that use active 3d and use bluetooth to operate glasses will need to make sure your Bluetooth is on . The 3d on the Xbox one is fine .

:)

 

Xbox one and 3d playback.

@vg ghost the xbox one does not have 3d playback that was confirmed yesterday by microsoft but they did say it will most likely have an update in the future to allow 3d playback sony have stated that the ps4 will have 3d playback just not at launch.

 

Xbox one s 3D bluray playback broken after latest system software update

customer support ref 1407247049

3D bluray playback is not working anymore on Xbox one S consoles.

I have repeated the fault on 4 separate Xbox one S consoles and have gone through all troubleshooting reset etc with Customer support see ref number above.

The problem seems to be the 4K video output setting as when this is disabled all the consoles return back to being able to playback 3D bluray Discs. When 4K support is turned back on then 3D bluray playback stops working. Some 3D blurays said are worst than
others as it can hang the console I.e Spiderman Homecoming 3D and Pirates of the Caribbean salazrs revenge 3D. Other 3D blurays just fail to play and the TV goes into standby because no video signal is being output.

If you then change video output to 1080p and disable 4K output the same Bluray movies playback 100%.

I have spent the last 3 days trying to report to this serious software bug to Xbox customer support but they seem to be unable to take it in and get the software team on the case. They seriously told me to leave negative Twitter posts and negative feedback
on this forum for any action to be taken by the Xbox software team.

Can someone at Microsoft, Xbox please get your software team to investigate and fix what was broken in the last software update in regard to 3D bluray playback on the Xbox one S console.

By the way the same discs playback in 3D fine on the original Xbox one console that I still have.

Thanks

Mr K Young

 

Hey there, darklighter!

I'm incredibly happy to see you got this figured out! This is definitely one of those weird, rare issues that it's good to have this information floating around for others. Here on our forums, though, we suggest that users post solutions directly to other
users questions. This will ensure that those users get the direct help they are looking for.

We do love seeing you guys help out your fellow gamers, though! This will be around for those that do a search for the issue, however if you see anyone complaining about this issue you can link them here! We hope to see more of you around here on the forums.


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