360's regularly disconnecting from Xboxlive, all other devices stay connected?!

Discus and support 360's regularly disconnecting from Xboxlive, all other devices stay connected?! in XBoX on Consoles to solve the problem; There are 3 Xbox 360's in my house and they randomly get disconnected from Live multiple times each day, yet every other device in my home stays... Discussion in 'XBoX on Consoles' started by T1TANMONKEY, Aug 18, 2016.

  1. T1TANMONKEY
    T1TANMONKEY Guest

    360's regularly disconnecting from Xboxlive, all other devices stay connected?!


    There are 3 Xbox 360's in my house and they randomly get disconnected from Live multiple times each day, yet every other device in my home stays connected. My Xbox One's, tablet and phone all never lose connection so this is not a problem with my ISP or
    my super router.

    I have tried every troubleshooting step known to man yet nothing has solved this. I get no error codes whatsoever and it is clearly not a hardware issue as this is happening to multiple 360's.

    UPnP is enabled and I've even opened port 3074 but still happens between 10-30 times a day.

    Please help, as an achievement hunter this is making me want to give up on Xbox and gaming in general.

    :)
     
    T1TANMONKEY, Aug 18, 2016
    #1
  2. Problems connecting to internet

    Okay, try disconnecting all devices from your router, other than your Xbox 360 console, and seeing if that helps! 360's regularly disconnecting from Xboxlive, all other devices stay connected?! :)
     
    iLuvGunsAndRock, Aug 18, 2016
    #2
  3. Cant connect to xbox live, tried everything.

    Ok, try disconnecting all other devices from your router, so only your console is connected. Try and see if it will connect then. Also, when you test your XboxLIVE connection, does it show everything is fine, and all connected? Yet, when you attempt to connect
    it immediately shows that message that you cannot connect?

    No problem! 360's regularly disconnecting from Xboxlive, all other devices stay connected?! :)
     
    iLuvGunsAndRock, Aug 18, 2016
    #3
  4. T1TANMONKEY
    T1TANMONKEY Guest

    360's regularly disconnecting from Xboxlive, all other devices stay connected?!

    Forgot to mention that this is with a wired connection or wireless, makes no difference.
     
    T1TANMONKEY, Aug 18, 2016
    #4
  5. CamTyler4
    CamTyler4 Guest
    I'm having the same issues, but I can't get onto Live at all! I was told to delete my account and now I can't download it back onto my Xbox. Now I have two problems to deal with. Hopefully someone has an answer
     
    CamTyler4, Aug 18, 2016
    #5
  6. T1TANMONKEY
    T1TANMONKEY Guest
    I've now opened and forwarded every port listed on the support forums and dropped my firewall settings... still getting the same disconnects problem and my Nat is apparently moderate now.

    I've done some research and I'm not alone, I've spoken to several people having exactly the same problem as me, is this Microsoft simply letting the 360 servers rot?
     
    T1TANMONKEY, Aug 18, 2016
    #6
  7. Mister Cizl
    Mister Cizl Guest
    Mister Cizl, Aug 18, 2016
    #7
  8. T1TANMONKEY
    T1TANMONKEY Guest

    360's regularly disconnecting from Xboxlive, all other devices stay connected?!

    Already tried every step ever listed for this problem, I even tried some things not listed, nothing works.

    This problem only affects 360's, not just mine. I've now spoken to around 20 people suffering the same thing and looking around various gaming sites the actual number of people with this problem is quite substantial.

    This problem has to be at Microsoft's end and from what information I'm gathering it's getting worse in terms of number of people affected.
     
    T1TANMONKEY, Aug 18, 2016
    #8
  9. T1TANMONKEY
    T1TANMONKEY Guest
    By the way, if you actually read my initial post properly you'll see that I stated I had tried every troubleshooting step already.

    Please can we have a proper response to this problem and not just a stock answer, thanks.
     
    T1TANMONKEY, Aug 18, 2016
    #9
  10. Mister Cizl
    Mister Cizl Guest
    Hey T1TANMONKEY! Most routers don't support multiple consoles with an open NAT. Having a strict or moderate NAT could cause your connection to be interrupted. What kind of router are you using? Post back and we will look in to this!
     
    Mister Cizl, Aug 19, 2016
    #10
  11. T1TANMONKEY
    T1TANMONKEY Guest
    It's a Huawei 663 and it does support multiple games consoles, I already checked.

    The 3 Xbox Ones all have open Nat when working at the same time, the 360's used to be the same.

    Most of the people I've previously mentioned who are having this same problem only have 1 console.
     
    T1TANMONKEY, Aug 19, 2016
    #11
  12. Mister Cizl
    Mister Cizl Guest
    Hey T1TANMONKEY! The closest Huwei router I could track down was the
    HG325d
    , is it a 4G router? Which ISP are you with? Post back and let me know!
     
    Mister Cizl, Aug 19, 2016
    #12
  13. T1TANMONKEY
    T1TANMONKEY Guest

    360's regularly disconnecting from Xboxlive, all other devices stay connected?!

    The Huawei 633 is the newest super router from the company and has run 6 different Xbox's at the same time all on open Nat.

    I'm with Talk Talk, running on high speed fibre but that really has nothing to do with this problem I assure you.
     
    T1TANMONKEY, Aug 19, 2016
    #13
  14. T1TANMONKEY
    T1TANMONKEY Guest
    Commenting to bump this thread up as it's been 4 days without any further reply.
     
    T1TANMONKEY, Aug 23, 2016
    #14
  15. Mister Cizl
    Mister Cizl Guest
    Hey T1TANMONKEY! We generally don't suggest using UPnP together with port fowarding. Try using one and then the other and see if it helps out! Post back and let me know!
     
    Mister Cizl, Aug 23, 2016
    #15
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360's regularly disconnecting from Xboxlive, all other devices stay connected?!

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