360 wont load discs

jon3sy2112 · Sep 27, 2014

my 360 wont read a fifa 15 disc and either disconnects me from live and goes back to the dash or says that the disc is unreadable. on game details it comes up with the first thing on my hard drive so it is 4od. the only method i have found to fix it
is to re download the latest update for xbox dashboard every time i turn on the console and that doesnt always work. does any one know a solution to this problem

:)

Miss Ermine · Sep 27, 2014

Discs wont even load???

Hey Pink! Please try this: Xbox 360 Can’t Read Disc. If your system does need a repair, that guide will walk you through it

BCFN xSL4PSH0Tx · Sep 27, 2014

Discs wont even load???

Thanks so much! i had a feeling it had something to do with the console. how much do you think it would cost to send it in and get it fixed?

Mister Quimby · Sep 28, 2014

Hey there jon3sy2112!

Sorry to hear about the disc error. I can definitely understand how frustrating that could be. You may be experiencing this error due to an issue with with your Xbox 360 console not updating correctly. I recommend trying checking out our troubleshoot
Xbox 360 software update problems page for some helpful steps. If you are continuing to experience the issue after trying the the steps provided in the support article, I would reach out to phone support for further assistance. You can reach phone
support from our Contact Us page. Feel free to post back letting us know how everything went.

Mister Quimby

Hey there jon3sy2112!

Sorry to hear about the disc error. I can definitely understand how frustrating that could be. You may be experiencing this error due to an issue with with your Xbox 360 console not updating correctly. I recommend trying checking out our troubleshoot
Xbox 360 software update problems page for some helpful steps. If you are continuing to experience the issue after trying the the steps provided in the support article, I would reach out to phone support for further assistance. You can reach phone
support from our Contact Us page. Feel free to post back letting us know how everything went.

firebanshee

same problem here. 360S console. worked fine up until I did the update this morning. some discs work, some don't. makes funny noises when reading discs that wont load.

Dr Black Bones

Yeah I'm debating on whether or not to just get a cheap used 360 and keep the one with the messed up disc drive as a media streamer or just send it in for repair. I hate having to send it for repair, but I suppose it's all I can really do at the moment.
And I just got a slew of games too that I have added to my backlog to play.

DigitalAssassin

Hey my general gamer discussion friend, the only thing I can direct you to is the official support document for disc read errors:

support.xbox.com/.../disc-drive-solution

In my experience though, the console will read less and less discs until it reads none at all and it will need to be repaired. Someone else around here might have another fix, but not many people will be able to give any advice if your seeking a fix that
may involve opening the console up.

I really do sympathize with you though, a friend has been through 6 too and recently got the disc read error and has now given up on buying 360's which sucks because he was my NG3 coop buddy. Anyway, I hope something works out for you!

buzzearle

Hi tried that reset to 1080 then signed in and tried the game i had downloaded last night that is now playing, but have now discovered another problem loaded just cause 4 disc that i loaded last night and fully installed and now it wont read the disc, tried
another disc and wont read that so i am guessing the blueray drive is faulty

360 wont load discs