360 sign in?

Yesterday, when logging in on my 360, I was disconnected from LIVE and a pop-up came on asking me to verify my email & password.

After doing so, it reconnected me.

Is this normal?

:)

 

Red Dead Redemption Error Message Help

I fixed it.

Go to Xbox.com and find your security settings for your profile, then find "Xbox 360 Profile Protection" and set it to require the profile to redownload the profile every time you sign in (this will also sign you off of all 360 consoles you were previously signed into).

Since my 360 had been set up to automatically sign in, I'm thinking the Xbox One thought I was still signed in on my 360, and obviously you can't be signed in on multiple Xbox's on the same profile at the same time, so it flagged an error.

At least that's my guess. I also cleared my Xbox 360 local data and did a console restart.

Just follow those steps and it should hopefully be fixed.

 

Backwards compatibility question

You can login, make sure you are logged into a profile on your xbox one, then hit the back and start (view and menu) buttons in x360 mode... That brings up the option to sign into profiles and download profiles.

Even if you use another xbox 360 it should let you login to a xbox 360 profile and it should just say it was last signed in on another system. I'd make sure you are signed into a profile, if you are trying splitscreen stuff make sure your friend signs into his xbox one profile before then signing into his xbox 360 profile.

Awkward, but it works. Been busting up borderlands splitscreen in bc for a couple days.

 

Hey there RooK53!

That is a normal thing to happen when we need to verify it is you who is using your account!

Hope that helps!