360 locked behind parental controls

Hi there,

You'll want to reach out to support to have them assist with resetting the passcode. You can go

here to get in touch with them.

You report through the console. You can find information on how to do so behind this link
enforcement.xbox.com/.../HowTo.

Also behind that link is how to mute, block, and avoid the other player.

Something else worth looking into is setting up parental controls on your kid's account. Such as only allowing him to talk to people on his friends list. Here is info on the Parental Controls

http://support.xbox.com/xbox-360/security/xbox-live-parental-control.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

Hi Roger from Wolverhampton,

I'm sorry to hear that you're having trouble removing the parental lock from your Xbox 360. Here are a few steps you can try to remove the parental lock:

Try the default parental lock passcode: The default passcode for Xbox 360 parental lock is "0000" or "1234". Try entering these codes to see if it unlocks the parental control.

Reset your Xbox 360 to factory settings: This will erase all data on your console, including the parental control settings. To do this, go to "System Settings" > "Storage" > "All Devices" > "System Items" > "Hard Drive" > "Reset System Settings".

Remove the parental lock through your Microsoft account: Go to your Microsoft account on a web browser, select "Devices" > "Xbox Consoles" > "Manage" > "Remove Console" to remove the parental lock from your Xbox 360.

Here are some links to some helpful articles on how to set up the Parental Controls.

Xbox Support - http://support.xbox.com/en-US/xbox-live/parental-controls/parental-control-info

eHow - http://www.ehow.com/how_2335356_set-parental-locks-xbox-360.html

Hi there!

You can use the
Xbox 360 console control reset page if you have forgotten a code or need to clear a purchased console's parental lock!