360 games issue on my Xbox One

GalloLoco503 · Jan 17, 2019

Does anybody know what to do when you are not able to sign in into your account whenever you want to play a 360 game in your Xbox One?

I already contacted chat support 4 times and I already did all the TS Steps to fix this and also I already changed and open the ports with my ISP I don't know what else todo... :/ I used to play without any problem my 360 games on my Xbox One but since I
move to another house I cannot play them, when it says: accessing to my Xbox 360 information the bar below never load up is like buffering all the time and then when it is giving you the chance to download the profile it says that cannot get connect to Xbox
Live due to my internet connection. Please help! The port that I was using was 3074 now I am using 53128 and the problem still there I would like to play all my 360 in my Xbox One like I used to be playing them one year ago...

:)

MCX 3MAN90

Hi that is for a Xbox 360, it’s my Xbox one I am having issues with running a Xbox 360 game

steeledwand7664

When you say you have tried to download your profile do you mean on the 360 emulator or on the One side of things?

DO NOT want to know what it is but you will also want to make sure your password is not longer then 16 characters

XBF Nestor S

Hey Gallo thanks for taking the time to bring this issue to us.

We suggest a reset of the console since the problem might be on the actual OS of the console so we would suggest a
Soft
Factory Reset (while keeping games and apps)
IF AND ONLY IF THE FOLLOWING CRITERIA IS MET:

There is a stable network connection.
The information for all profiles is known (email and passwords)

Once the setup is complete it will ask if we want to keep settings or manual setup lets do manual setup. Give it a shot and let us know of any changes!

GrindPantera95

I'm having the same issue, can't sign into my 360 games on my Xbox One.

Th3 Vidiot

Whenever I launch an xbox 360 game on the xbox one x my party chat is not allowing me to talk with my friends. My friend has the same issue.

Is this without the other players being on 360? Ive found that same issue when playing on the 360 and having friends still playing One games. But ive never had this issue with others on the 360 as well. Try it with everyone once your in the 360 mode
and then party up. Thats what worked for me.

360 games issue on my Xbox One