360 games don't work

sometimes a reset fixes this if not then the red diode (laser) for the dvd side of things has failed, try a dvd film in the xbox if this failes to play then the dvd laser (red) has failed and only the Blue diode is functioning which is for the blueray
side of things.

Is it a 360 game? I don't play them. But I've seen issues with the 360 and games working

my account didnt touched 360 console, only some 360 games, because some 360 games which is in the gamepass it's working, i'm able to download and play them, but example gold 360 games not working. i tried in the website but it's not working. i don't have
anybody right now who's have a 360 console, i don't wanna add my payment options with a random guy whos have a 360, i don't have trust with random peoples and i don't really want to buy that console only because of this, so i don't know what to do now

Thank you for taking the time to reply to this thread with this additional info.

Are you able to detect your external hard drive on your console at all? If you can, then your next bet would probably be formatting this drive, to see if this helps with being able to detect it.

Alternatively, before you try this, there is an article that cover how to
troubleshoot external storage detection on your console that may have some tips to assist you with addressing this before you format this drive.

Keep in mind that if you are unable to get this to be detected via your console, you may need to connect it to a PC in order for you to be able to format this drive, and then proceed to use it on your console.

I hope this is of some use to you, StrangerZone.

Please use this link http://support.xbox.com/en-US/xbox-one/errors/error-code-0x803F8001 and follow the TS steps to see if this resolves your issue.

If you found this post helpful please remember to up vote.

We don't have xbox live. Did they change something that we have to pay monthly to play games we already bought?