360 Game Download for Xbox One Not Downloading

That's weird because once it downloaded on the Xbox One it automatically downloads on the 360 as well check on the download pending on the 360 if game is downloading.

Hi, if you have access to an Xbox 360 it's fairly simple, you start the download on the 360 and then cancel the download and the game will show as ready to install on your Xbox One, not elegant but it works.

The 360 side of the store on the Xbox One has some issues still and I've never been able to download any of the 360 games either other than starting the download on my 360 as described above.

Hey there,

I'd be happy to provide some input.

So to understand what it is that is trying to be done is that you are trying to download the two free games with gold for Xbox One on an Xbox 360?

I believe the error may be related to the difference in the store and marketplace for Xbox One games and Xbox 360 games. It may be that you will need an Xbox One to download those free games to your account as you can download the 360 game with gold but
not the Xbox One games. Also the 360 is not capable of downloading games for the Xbox One so that's another reason why it's giving you the error because the game needs to download to be applied to the account. That may just be how it is set up by design.

Are you using a child account and trying to download an Xbox 360 game on an Xbox One. If so, you will need to download it on an Xbox 360.

Hello Emperor,

For some Xbox 360 codes, when redeemed on Xbox One, the game can only be downloaded on Xbox One and not on an Xbox 360 console. I'm not entirely sure why, but redeeming on the Xbox One means that it does not show up in your Xbox 360 download history so the
older console does not recognise that you own, and can thus download, the game.

You'll still be able to download and play the game on Xbox One.

I hope this clarifies things.