360 Discs Not Recognised

Catallaxis · Feb 11, 2016

None of my backwards compatible Xbox 360 game discs are being recognised.

I have them all installed, and even played one earlier today. This evening, however, I insert the disc and it just appears as a generic 'Install Disc'. When I select the disc, I get a message telling me the game is not supported. I've tried it with multiple
BC games, like The Witcher 2, Fallout 3, and Gears of War 3, and each does the same. When I instead select the game from my 'Games' list, I get a message asking me to insert the disc or buy the game online.
I've tried logging out and in again, and I've tried a hard reset of the console. Is this a problem on my end or Microsoft's?
UPDATE: It quite randomly started working a few minutes ago. But for future reference, I'd still like to know why this happened in case it happens again.

:)

GarethSchofield · Feb 11, 2016

Kameo not supported message backwards compatibility

same here,both Kameo and Perfect Dark Zero retail discs show up as not recognised

SOLO21 · Feb 11, 2016

Splinter cell blacklist backwards capability help

There are two discs for Blacklist...only the first (game) disc works on X1. The second disc is not needed/recognised.

Mister Quimby · Feb 12, 2016

Hey there Catallaxis!

Glad to hear that the issue has been resolved! Its hard to say exactly what caused the issue, but If it pops up again, be sure to let us know so that we can provide further assistance. Thanks!

Mister Quimby

Hey there Catallaxis!

Glad to hear that the issue has been resolved! Its hard to say exactly what caused the issue, but If it pops up again, be sure to let us know so that we can provide further assistance. Thanks!

Obsessive Power

Hi,

Do you own any other Xbox 360 BC game discs are they currently working on your console?

For game to be recognised and download started you must:

Have working game disc, free from dirt and damage
Your Xbox One must have a working optical drive

If you don't have any other 360 discs, check if your console can read DVD discs. Place a DVD movie into your console and see if it will play. The disc must be a DVD, not a Blu-ray or Xbox One disc.

If it can recognise other Xbox 360 BC game discs and DVD movies, then the fault must be with that particular disc. If your console can not read any 360 BC disc or DVD's, then you have a faulty console.

sandy the hippy

As stated above, original Xbox games that are supported, only work on the 360. The fact that you say your 360 doesn't recognise it suggests that the disc may be damaged

karanyadavv85

I’ve tried 6 other Xbox 360 backwards compatible games discs on my Xbox one. All of them don’t get recognised now but they used too 2 months ago. I can’t even download the digital versions of the same game without paying for it again and other digital 360 games work, only the 360 disks aren’t being recognised

MA71LDA

I have problems with the disc drive trying to recognise what disc is in my 360 AFTER I have finished playing when I have a game installed lol. No more installation for me - what a waste of a 250gb Slim.

360 Discs Not Recognised