360 Controller not syncing

FittedGolem1 · Aug 31, 2014

Whenever I try to sync my console and controller, the quadruple green flashes go off, but then it acts like nothing happened. My charge and play also doesn't work on my Xbox, but it does for my PC which is weird, so I can't connect with that either.

:)

Miss Kleo · Aug 31, 2014

Wireless X360 controller shows a solid 4 green bars

Hey ChristopherBlue! Is this a brand new controller? Have you perhaps tried syncing the controller to an alternate Xbox 360 console (such as a friends). To be sure you are using the steps suggested for syncing in this

Xbox support guide? Please let us know.

monkeyfreak713 · Aug 31, 2014

Controller not syncing

A USB cable would make this a lot easier. As you could connect it directly to the console or a PC and update the firmware for the controller via the USB cable and the Xbox Accessories app.

This page has a number of other steps to try in troubleshooting: Troubleshoot controller.

Let me know if that doesn't resolve your issue.

I don’t mind using a usb if it’s only temporary to fix it. Thank you!! Will try when I find one and get back to you.

Cool; using it to make sure it has a solid connection to update the firmware will help. Let me know.

Also, what controller type is it? Does it have the regular 3.5mm Headphone jack on the bottom? Older versions of the controller don't have Bluetooth, if you're trying to connect that way, and would need a wireless adapter in the PC to connect. Just want
to make sure we're syncing compatible devices.
Click to expand...

its brand new. Do I need to do anything with Bluetooth? This is through my tv and xbox console.

Miss Diggz · Sep 2, 2014

Hey there FittedGolem1!

I would first recommend checking out our support article on how to
Connect a Controller to your Xbox 360 console. If those steps don't do the trick, let us know!

That is a bit strange with what is happening with your Play & Charge Kit. Check out this support article on

Play & Charge Kit troubleshooting steps to see if they can help what you're experiencing.

Unforgiven118

You have to push the sync button on the controller (Next to LB bumper) and the sync button on the front of the Xbox 360 at the same time for the controller to sync properly.

ZeoTH56

hey thanks for the help I tried turning it on manual and the controller sync but after that it won't sync anymore and the lights keep on flashing on the controller. when I try to go sync it with the 360 but the 360 doesn't pick it up and the lights still
flash on the controller. what does this also mean?

sM4llziEy

Have you synced the controller to the Xbox 360 system? Turn on the Xbox 360 system and controller, on top of the controller there should be a small button, hold that button. On the White Xbox 360 or Black Xbox 360 elite, there should be a button too, press
it and your controller should sync up with the Xbox, the controller will confirm this by flashing.

On the Xbox 360 slim, the button is located inside the USB bay.

gds1972

Hi

Have you tried to sync the controller with you Xbox 360 as syncing it with another console will mean the controller will no longer be recognised by your console.

onyxishere

Have you tried
syncing the controller by pressing both the sync button on the console and the controller?

360 Controller not syncing