32.33 Account Credit seems to have expired

Discus and support 32.33 Account Credit seems to have expired in XBoX Rewards & Social to solve the problem; Order number: 567453558256550572 Hi, my name is Fady, how are you today? I had $32.33 on my XBL account and I was in contact with xbox customer... Discussion in 'XBoX Rewards & Social' started by Csalbertcs, Jun 15, 2018.

  1. Csalbertcs
    Csalbertcs Guest

    32.33 Account Credit seems to have expired


    Order number:

    567453558256550572

    Hi, my name is Fady, how are you today? I had $32.33 on my XBL account and I was in contact with xbox customer support representatives. I contacted them through their 1800-469-9269 phone number. The agent Jeff mentioned that I didn't use my $32.33 for any games
    or in-game purchases, and that they had expired. He mentioned that I had to email Xbox support forums for assistance. I received these credits in December 2016 from when I purchased my Xbox One S, as there was a promotion for the Xbox Live Rewards program
    at the time. I traded that console in and have upgraded to an Xbox One X at the moment.

    The reason I'm looking to get that amount back was that Forza Horizon 2 Anniversary edition is on sale for $12, and I'd love to put my credits towards that. I'm still not sure what I'd use the other $20 for.

    I know they expired and it's my fault for holding onto them for so long, but I hope that this can be resolved and I won't make that mistake again. Thank you for your help and you have a great day.

    Fady Fahel

    :)
     
    Csalbertcs, Jun 15, 2018
    #1
  2. amardilo
    amardilo Guest
    How to check your Xbox MSP expiry dates

    Thanks for sharing this. Looks like I have a long while before the credit in my account expires.

    However it's a good thing I'm planning on spending pretty much all my points by the time the Xbox One is out.
     
    amardilo, Jun 15, 2018
    #2
  3. PSN SONY PSN
    PSN SONY PSN Guest
    I'm not able to confirm purchase for 12 month Gold.

    Maybe possible of Credit card,Debit card Expired

    If Occurs,Please go to Account management,Change Debit/Credit card

    Remove old one,That expired

    Hope this Helps 32.33 Account Credit seems to have expired :)
     
    PSN SONY PSN, Jun 15, 2018
    #3
  4. Smwutches
    Smwutches Guest

    32.33 Account Credit seems to have expired

    Per the programs terms and conditions, credits expire 1 year after deposit. Support would be the only ones who could get them back for you if possible, but otherwise there is no way to get expired funds back.
     
    Smwutches, Jun 16, 2018
    #4
  5. Csalbertcs
    Csalbertcs Guest
    I was ignorant and I shouldve paid attention. I'll contact support and see if they'll help me out.
     
    Csalbertcs, Nov 3, 2018
    #5
  6. Smwutches Win User

    32.33 Account Credit seems to have expired

    Per the programs terms and conditions, credits expire 1 year after deposit. Support would be the only ones who could get them back for you if possible, but otherwise there is no way to get expired funds back.
  7. Csalbertcs Win User

    32.33 Account Credit seems to have expired

    Per the programs terms and conditions, credits expire 1 year after deposit. Support would be the only ones who could get them back for you if possible, but otherwise there is no way to get expired funds back.
    I was ignorant and I shouldve paid attention. I'll contact support and see if they'll help me out.
  8. RippenHarra Win User

    points/$

    — Will my Rewards Credits expire?

    A. While Rewards Credits do not expire, the funds that we deposit do, so be sure to use it! Once Rewards Credits have been converted to your country’s local currency and deposited into your Microsoft account, the cash value will expire within 365 days upon
    deposit. To view expiring deposits in your Microsoft account, go to the Billing and Account Management page. See Terms and Conditions for full details.

    http://rewards.xbox.com/faq/
  9. [EX] Win User

    Microsoft rewards question.

    Hi,

    sorry but Darhyl seems to be a bit confused ^^

    To answer your question: It always takes the oldest of the so called promo money first.

    For example if you have 4 credits left that would expire in a few days and you redeem Rewards points for 10 credits and purchase something for 10 credits. The system will take the 'old' 4 credits plus 6 of the 'new' credits and you would have 4 of the 'new' credits left that would expire in 90 days.
  10. me43r Win User

    Xbox live Cant view membership

    No i have No Credit/Debit/Paypal cards on my account that are canceled or expired
Thema:

32.33 Account Credit seems to have expired

Loading...

  1. 32.33 Account Credit seems to have expired - Similar Threads - Account Credit seems

  2. Xbox won't let me pay with my account balance for a pre-order; defaults to credit card

    in XBoX Games and Apps
    Xbox won't let me pay with my account balance for a pre-order; defaults to credit card: Hey, sorry if this has been asked before or if this is a little bit obvious, but I've been trying to pre-order Monster Hunter: Wilds. Issue is, whenever I pre-order using the money I have saved up...

  3. Stuck Account Credit

    in XBoX on Windows
    Stuck Account Credit: Accidentally stuck £15 on an account I created for one boy, but added it to the wrong one. Seems he had two accounts and I’ve added it to the wrong one. There seems no way to return the payment...

  4. Cannot buy vbucks despite sufficient credit on microsoft account

    in XBoX on Windows
    Cannot buy vbucks despite sufficient credit on microsoft account: Hi, keep trying to buy vbucks (for my son). I topped the microsfot account up to cover payment, but Fortnite keeps asking for permission and more funds - I've now tried it through the xbox site,...

  5. If I remove my xbox accounts off my xbox an there's no accounts on it will my credit card...

    in XBoX on Consoles
    If I remove my xbox accounts off my xbox an there's no accounts on it will my credit card...: If I remove my xbox accounts off my xbox an there's no accounts on it will my credit card info still be on my xbox or no 22ab783c-e586-46a6-b867-b46083329c88

  6. Dev account cost paying without credit card

    in XBoX Accessibility
    Dev account cost paying without credit card: Hello i have a question i would like to add a dev account to my account the costs are 14 euro... i have 15 euro in my account it gives me the option to pay in credit card or in promo code... i...

  7. Unauthorized, unrecognized, Microsoft account credit

    in XBoX on Windows
    Unauthorized, unrecognized, Microsoft account credit: I have many of these unrecognized orders they show up as: " Status: Redeemed Total:$100 Order date: 00/00/00 Payment method: Redeemed code ". I never acquired and I was never notified about them....

  8. Why can't I remove my credit cards from my Microsoft account OR change my password????

    in XBoX on Windows
    Why can't I remove my credit cards from my Microsoft account OR change my password????: I currently have three different cards that are being charged with fraudulent charges through Microsoft. Can't change my password, can't remove credit cards, and good luck trying to speak to...

  9. microsoft account balance credit

    in XBoX Accessibility
    microsoft account balance credit: Hi this morning I redeemed a code to my Microsoft account. but when I try to purchase from Forza horizon 5 it shows the pervious balance. I checked my credit it shows the right amount of 23 $...

  10. Someone else's credit card showing up on my account?

    in XBoX Accessibility
    Someone else's credit card showing up on my account?: So, I have a very interesting issue happen to me recently. I went to purchase a game on the Microsoft Store and I noticed someone else's credit card information was the default card on file. My...