30 Days Security Update + Forgot Password

Discus and support 30 Days Security Update + Forgot Password in XBoX Accessibility to solve the problem; Hi All, I’m really struggling getting my account back. The other day I broke my phone with the Authenticator app on & have no way of getting back into... Discussion in 'XBoX Accessibility' started by Micky Balshaw, Aug 6, 2023.

  1. 30 Days Security Update + Forgot Password


    Hi All,

    I’m really struggling getting my account back. The other day I broke my phone with the Authenticator app on & have no way of getting back into it. The app is one part of my authentication and my alternative email is my second part. I still have access to the email but every time I tried to reset my password it requires the auth app.

    So, I’ve decided to reset my security info, and wait 30 days.

    What happens after these 30 days - will I be able to reset my password?

    Email I got to my alternative account:

    Someone started a process to replace all of the security info for the Microsoft account ****@hotmail.com with the following info:***@gmail.com <<<This is my alternative email.

    (Email Address’s removed for security reasons)

    Does it mean all my security info will replace to that email without the auth app?

    Any help is greatly appreciated, thank you.

    :)
     
    Micky Balshaw, Aug 6, 2023
    #1
  2. Zahir_Ramathula Win User

    30 Days Security Update + Forgot Password

    Hello Micky, my name is zahir a independent advisor

    Since your account needs to be verified, for now, there is a need to wait for 30-days before you can use the newly added security information to verify and access your Microsoft account. If you're able to reactivate the current security information on your account, to receive the verification code, there will be no need to wait for 30 days.

    The 30-day waiting period implemented on your account is automated for security and privacy purposes. All security protocol applies in our account has no human intervention, and this security method is discussed under the Microsoft account terms in use. The reason for this waiting period is to give the real account owner enough time to be alerted of any changes.

    Once added, you will be informed that the new security information can be used after 30 days. The 30-day waiting period helps Microsoft stop unauthorized people from trying to completely take over an account that isn't theirs. This also gives the real account owner enough time to be alerted of any major changes and to cancel it if they didn't make those changes.

    Regards
    Zahir
  3. Francia J. Win User

    Password forgotten and 2 step verification on

    You're correct that is if you know the password, however, you're in the process of resetting it when you needed to update your security information since you don't know the password, you will be able to sign in once your security information is updated, that is where the verification code will be sent when you will reset your password.

    Within this 30-day period, a code or notification is being sent to your original security information, if no one will validate or verify the notification being sent there after 30 days your new security information will be updated.
  4. steeledwand7664 Win User

    I cannot regain control of my Xbox 1 account

    You can update your security proof (where your verification codes are sent to) as long as you know your email and password for your account by going to account.live.com and signing in there and trying to do anything that would require a code like changing
    the password.

    This will however for security purposes put a 30 day hold on your account so that you will not be able to do anything that requires a security proof till the new security proof is updated after the 30 days.
  5. steeledwand7664 Win User

    Account Issue

    In step four if it is saying after you put the code in after updating the security information is saying that you have to wait 30 days for the update to take affect that means the phone number you are putting in that step is not the same phone number
    that they have for security verification and if you do not have access to the current security info but have access to the email and password then MS will allow you to change the security info but there is a 30 day waiting period for it to take affect.
  6. steeledwand7664 Win User

    Xbox Live Account Linked to Old Email Address

    OK

    So by doing this you will lose access to your account for 30 days while the security proofs are updated.

    This will only work as long as you have know the email and password for your account.

    Sign into your account at account.microsoft.com/addassocid this will bring up the box wanting you to verify your account since you do not have access to the current security proofs they will allow you to update the security proof on your account but that
    update takes 30 days (for security purposes) to take affect.

    Once that 30 days is up you will then be able to sign back into the account.microsoft.com/addassocid page and it will then ask for verification to be sent to the new security proof and once thats verified will give you the option to change the email that
    is associated with the account.
Thema:

30 Days Security Update + Forgot Password

Loading...
  1. 30 Days Security Update + Forgot Password - Similar Threads - Days Security Update

  2. 366 day suspension appealed yet still being enforced a month later.

    in XBoX Accessibility
    366 day suspension appealed yet still being enforced a month later.: So i got a 366 day suspension. However, it has been appealed and yet it is still being enforced. It's been a month. I need an answer now or I like a refund for EVERY purchase I have made in the...
  3. I have received a 366 day ban on 5 strikes. How is this possible?

    in XBoX Accessibility
    I have received a 366 day ban on 5 strikes. How is this possible?: I am also confused as to which part of my message I was suspended for as I never made a threat to third persons life or used any foul or abusive words/phrases. I have looked through everything,...
  4. One day you wake up and find your game account has been banned for no reason that you...

    in XBoX Games and Apps
    One day you wake up and find your game account has been banned for no reason that you...: I just got banned today after warzone reported an error of not being able to connect to the server. After redownloading the game and logging back in, I got a notification that my account was...
  5. Will I still be able to play MC while the 30 day security lock is active?

    in XBoX Accessibility
    Will I still be able to play MC while the 30 day security lock is active?: If you change your email without being able to access the other email, you have to wait 30 days for the change to go through. During that time, if you're signed into the Minecraft Launcher on your...
  6. 30 day security pending, Xbox login

    in XBoX Accessibility
    30 day security pending, Xbox login: Can I still access my Xbox account without being able to verify the mobile number (I don’t have anymore) or do I have to wait 30 days to get the code to access it?...
  7. Why is my security info change not done after 30 days

    in XBoX Accessibility
    Why is my security info change not done after 30 days: I have waited the 30 days for the reset and it's still pending 27c7d177-b60d-4291-ab4f-035320ff1e7c
  8. Microsoft security info change application takes 30 days, How to do it instantly?

    in XBoX Accessibility
    Microsoft security info change application takes 30 days, How to do it instantly?: Hi I got scammed into giving my Microsoft password online to someone and they put a recovery email on my account and when i try to remove that it takes 30 days and by that time they have canceled...
  9. How can I skip the 30 day wait for security info change?

    in XBoX Accessibility
    How can I skip the 30 day wait for security info change?: My security info was through mobile number which is not working now since I am in a different country now. There should be a way to skip this 30day period as it is ridiculously long and my kid...
  10. when I receive my security info confirmation pin after the 30 days, where will it be sent?

    in XBoX Accessibility
    when I receive my security info confirmation pin after the 30 days, where will it be sent?: so I had my account hacked a while back and I reset all my security info. changed my password, alt email and 2fa. and Microsoft of course has locked out access to my security for 30 days and after...