30,000 points instead of 50,000

Discus and support 30,000 points instead of 50,000 in XBoX Rewards & Social to solve the problem; Hi Microsoft Team, I recently upgraded my Xbox One to an Xbox One S following the promotion of 50,000 Xbox live points. However, the points have... Discussion in 'XBoX Rewards & Social' started by JCohen220, Dec 16, 2016.

  1. JCohen220
    JCohen220 Guest

    30,000 points instead of 50,000


    Hi Microsoft Team,

    I recently upgraded my Xbox One to an Xbox One S following the promotion of 50,000 Xbox live points. However, the points have applied to my account as part of the promotion, but I only received 30,000 points instead of 50,000. Can you please advise why
    I am missing 20,000 points?

    :)
     
    JCohen220, Dec 16, 2016
    #1
  2. FoxFire1986
    FoxFire1986 Guest
    Rewards Issues Galore

    1. My 30,000+ points haven't been deposited.

    2. Buying an XBOX ONE S was supposed to be worth 50,000 points during November and beyond, all I received was 30,000.

    Not cool
     
    FoxFire1986, Dec 16, 2016
    #2
  3. michsmith9
    michsmith9 Guest
    Reward Points

    I have an Xbox live gold membership and I purchased a new Xbox one s up grading from an Xbox 360 and only received 30,000 points instead of 50,000. I tried chat and they told me to go here. Please advise.
     
    michsmith9, Dec 16, 2016
    #3
  4. XBLRewards3
    XBLRewards3 Guest

    30,000 points instead of 50,000

    Hi JCohen. The Xbox One S purchase offer was only available to select members. You only qualified for the 30,000 Credits upgrade offer.
     
    XBLRewards3, Dec 19, 2016
    #4
  5. XBLRewards3 Win User

    30,000 points instead of 50,000

    Hi JCohen. The Xbox One S purchase offer was only available to select members. You only qualified for the 30,000 Credits upgrade offer.
  6. XBOXJD04 Win User

    Missing 20,000 points

    The offer was 30,000 for upgrading from a 360 to xbox one and 50,000 for upgrading from a xbox one to xbox one s.
  7. XBLRewards8 Win User

    Only 30,000 points after upgrading to Xbox One S instead of 50,000

    Hello ao45,

    Since you registered after this offer began, you were not included in the special 50,000 Credit offer for Gold members, and were instead Rewarded the default 30,000 Credits. However, since we can see that you are Gold, we will adjust you for this difference.
    You should see the other 20,000 pending by the end of next week.
  8. XBLRewards8 Win User

    Missing points

    Hello XBOXJD04,

    The 50,000 Credit offer was only for select Gold Members. Since you were not selected, you only received the default 30,000 Credits.
  9. XBLRewards8 Win User

    Need help with reward credit amount

    Hello ZubiF,

    The 50,000 Rewards Credits offers were only for select members. Since you were not selected for this offer, you received the default 30,000.
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30,000 points instead of 50,000

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