30,000 points instead of 50,000 points for upgrading to Xbox One S?

The offer was 30,000 for upgrading from a 360 to xbox one and 50,000 for upgrading from a xbox one to xbox one s.

Hi JCohen. The Xbox One S purchase offer was only available to select members. You only qualified for the 30,000 Credits upgrade offer.

Hello ao45,

Since you registered after this offer began, you were not included in the special 50,000 Credit offer for Gold members, and were instead Rewarded the default 30,000 Credits. However, since we can see that you are Gold, we will adjust you for this difference.
You should see the other 20,000 pending by the end of next week.

There were two offers running at that time for upgrading. The 50,000 credit offer was only sent to certain members and was not available to everyone. If you did not receive the specific email, you would receive the default offer of 30,000 credits. If I remember
right, the 50,000 were for upgrading from a 360 to a One S.

I received the offer for upgrading from an xbox one to a xbox one s. I even spoke to someone before I purchased the xbox one s to confirm how the promotion worked. I upgraded my xbox one to an xbox one s and should have received 50,000.

There were two offers running at that time for upgrading. The 50,000 credit offer was only sent to certain members and was not available to everyone. If you did not receive the specific email, you would receive the default offer of 30,000 credits. If I remember
right, the 50,000 were for upgrading from a 360 to a One S.