30,000 points instead of 50,000 points for upgrading to Xbox One S?

Discus and support 30,000 points instead of 50,000 points for upgrading to Xbox One S? in XBoX Rewards & Social to solve the problem; I purchased an Xbox One S on November 25th over the phone and the Sales Rep told me that the 50,000 points deal would automatically be applied to my... Discussion in 'XBoX Rewards & Social' started by PIEDM0NT, Dec 29, 2016.

  1. PIEDM0NT
    PIEDM0NT Guest

    30,000 points instead of 50,000 points for upgrading to Xbox One S?


    I purchased an Xbox One S on November 25th over the phone and the Sales Rep told me that the 50,000 points deal would automatically be applied to my account. Instead I received 30,000 Xbox Live rewards points. I would like to get the other 20,000 that I
    should have received added to my account as well. I have attached a screenshot of the offer below:

    30,000 points instead of 50,000 points for upgrading to Xbox One S? [​IMG]

    :)
     
    PIEDM0NT, Dec 29, 2016
    #1
  2. XBOXJD04
    XBOXJD04 Guest
    Missing 20,000 points

    When I upgraded from my Xbox one to Xbox one s I was supposed to get 50,000 rewards points. I was only rewarded 30,000 points which was offered for upgrading from xbox to xbox one. I am missing 20,000 points.
     
    XBOXJD04, Dec 29, 2016
    #2
  3. XBOXJD04
    XBOXJD04 Guest
    Missing points

    When I upgraded from my xbox one to xbox one s I was supposed to receive 50,000 points. I only received 30,000 rewards points.

    The promotion was in November 2016 for upgrading to xbox one s.
     
    XBOXJD04, Dec 29, 2016
    #3
  4. XBOXJD04 Win User

    Missing 20,000 points

    The offer was 30,000 for upgrading from a 360 to xbox one and 50,000 for upgrading from a xbox one to xbox one s.
  5. XBLRewards3 Win User

    30,000 points instead of 50,000

    Hi JCohen. The Xbox One S purchase offer was only available to select members. You only qualified for the 30,000 Credits upgrade offer.
  6. XBLRewards8 Win User

    Only 30,000 points after upgrading to Xbox One S instead of 50,000

    Hello ao45,

    Since you registered after this offer began, you were not included in the special 50,000 Credit offer for Gold members, and were instead Rewarded the default 30,000 Credits. However, since we can see that you are Gold, we will adjust you for this difference.
    You should see the other 20,000 pending by the end of next week.
  7. XBOXJD04 Win User

    Missing 20,000 points

    There were two offers running at that time for upgrading. The 50,000 credit offer was only sent to certain members and was not available to everyone. If you did not receive the specific email, you would receive the default offer of 30,000 credits. If I remember
    right, the 50,000 were for upgrading from a 360 to a One S.
    I received the offer for upgrading from an xbox one to a xbox one s. I even spoke to someone before I purchased the xbox one s to confirm how the promotion worked. I upgraded my xbox one to an xbox one s and should have received 50,000.
  8. Smwutches Win User

    Missing 20,000 points

    There were two offers running at that time for upgrading. The 50,000 credit offer was only sent to certain members and was not available to everyone. If you did not receive the specific email, you would receive the default offer of 30,000 credits. If I remember
    right, the 50,000 were for upgrading from a 360 to a One S.
Thema:

30,000 points instead of 50,000 points for upgrading to Xbox One S?

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