3 Star to 4 Star VIP issue.

In early November, it came to my attention that I was only $96 away from becoming a VIP 4 Star. Over the course of the month, I have spent over $180 on eligible content (more so with ineligible) and have been waiting patiently for my VIP Star to go from
3 to 4. My account has finally updated, but instead of saying VIP 4, it tells me that I'm "Only $14 away from being a 4 Star VIP!"

Does VIP only update one purchase at a time? How much longer will I have to wait to be a 4 Star? Did the Black Friday deals not count? What's going on?

Any information would be greatly appreciated. Thank you.

:)

 

Xbox live rewards VIP star rank put back yet again

I received an email to check my VIP star rank on 5th Jan & cant believe it has been reset yet again.

I was 3 star VIP nearly 4 star last year and was reset back to 0% 3 star and now this has happened again this January when just coming up to 4 star rank. Not happy as for 2nd year I'm starting 3 star again 0%. This is a complete waste of time as spend money
to up my rank and you just go and put it back to 0%.

 

VIP Rating

I'm having the same problem; all of a sudden my VIP rank went from 66% of the way to 5 stars as a 4-star, to 91% of the way to 4 stars as a 3-star.

 

Hello Hazerblade,

After reaching out to our platform team, we have been informed that purchases from the last day of last month have not yet been processed. This delay is being caused by us running MyVIP calculations for last month. You should see this missing purchase progress
update over the next 1-3 days. We will monitor your account to ensure that this occurs automatically, but we have been assured by our team that there should be no further issues. Apologies for the confusion!

 

Hello Hazerblade,

We now see that your missing purchase was processed and you are correctly matching your eligible purchases. This has promoted you to your next star. Sorry about the delay!