3 moths free groove music pass and had no code for this

bigwoman123 · Jan 24, 2017

i had a 30day free trail and then also got told can have 3 month free as well and also said o get an email sent for the code and i never got this at all ever and i dont know what can do to get this i need help can anyone help me with this please

:)

SlushyHaddock35 · Jan 24, 2017

Never received 3 month Groove pass

I signed up for Groove pass via the Xbox One Dashboard on June 24 and was supposed to get 3 free months of Groove music but never received the promo codes Talked to support and they had no idea about it.

AgentZeroSix · Jan 24, 2017

Groove Music 3 months free code

Good day, I am posting since I have yet to receive my code for 3 free months of the Groove Music Pass, which was promoted up until August 17th. As per the earlier post,

Promotion Details: Sign up for Groove Music Pass by August 17, 2016 and get a 3 month code. (4 months free for brand new users but I had previously utilized a free trial so I paid for the first month)

Date of Purchase: As per my billing history, I signed up for Groove Music Pass on August 6, 2016

Promo Item(s): I have not yet received the 3 month promotional code for this purchase.

I want to thank you in advance for your assistance.

Miss Bijoux · Jan 25, 2017

Hey there!

I sent you a message over
Xbox Live.

Enjoy!

Miss Bijoux

Hey there!

I sent you a message over
Xbox Live.

Enjoy!

Steph_Corner

The music groove promotion was only available for first time user here is a link to check to see if it is the same promotion that you had.

*Offer valid until 12:00 AM GMT July 1, 2017 or while supplies last. Codes for additional free months must be redeemed by August 15, 2017. Customer must sign up for a free trial (new customers only). Credit card required. Prior Zune, Xbox or Groove Music Pass
trial customers not eligible for free trial. Free trial continues to automatic paid subscription unless cancelled. During the first 30 days, customer will receive a token for 3 months of Groove Music Pass at no charge. Tokens will be delivered to subscriber
via email or Xbox message center
https://www.microsoft.com/en-us/groove/evergreenplusthree.aspx?crm=groove

walkerwheely87

I signed up on August 14th 2016 for groove music pass during the 1 month +3 months free and did not receive my code for my extra 3 months free. Could I still get it?

Steph_Corner

The music groove promotion was only avaliable for first time user here is a link to check to see if it is the same promotion that you had. Sometime you just have to read the fine print to see what youre signing up for

https://www.microsoft.com/en-us/groove/evergreenplusthree.aspx?crm=groove

*Offer valid until 12:00 AM GMT July 1, 2017 or while supplies last. Codes for additional free months must be redeemed by August 15, 2017. Customer must sign up for a free trial (new customers only). Credit card required. Prior Zune, Xbox or Groove Music Pass
trial customers not eligible for free trial. Free trial continues to automatic paid subscription unless cancelled. During the first 30 days, customer will receive a token for 3 months of Groove Music Pass at no charge. Tokens will be delivered to subscriber
via email or Xbox message center

David98761435

I responded to an email from Microsoft on 7/13/2016, signed up for a 30 day Groove Music Pass subscription on the promise by Microsoft for a 90 day Groove Music Pass access. A promo code has never been received. I was passed from one chat support representative
to another to another to another and then after spending 30 minutes was sent here. Maybe this will get resolved soon.

Their email stated "Rev up your summer soundtrack with 3 free months (90 days) of music.* Just sign up for Groove Music Pass, and after your first paid month ($9.99), we'll email you a promo code for your bonus months (as always, you can cancel anytime).
But hurry - this deal won't last forever."

3 moths free groove music pass and had no code for this