3 months groove membership on black firday, code not here yet

Hey there!





I sent you a message over
Xbox Live.





Enjoy!

Still no code for 3 months of Groove Music :-( !!

I am in Canada it was an offer through my dashboard towards the end of July so I don't have the link but it was a buy 1 month of microsoft groove and get the next 3 months free but I am yet to receive the code for my 3 months.

Hey matt -

From the Terms of Service for that Groove promotion:

During the first 30 days, customer will receive a promo code for 3 months of Groove Music Pass at no charge. Upon completion of the promotional period, membership will be automatically
billed as specified at signup unless cancelled. Limit 1 promo code per customer, single use only, Promo code must be used by December 29th, 2016.

If after 30 days from starting your subscription you don't have your code yet, feel free to post a new thread and we'll take a look. Thanks!

Hey iMasterLee -

Just to clarify, did you purchase a month of Groove with a credit card or did you redeem a prepaid one month Groove code? If you purchased a month, your best bet would be to reach out to
Groove Support via their Support page.The 'Contact Us' options can be found near the bottom of that page.

If you redeemed a prepaid one month Groove code, unfortunately you will not qualify for this promotion. Per the

Groove promotional page, in order to qualify for the 3 complimentary months of Groove, you had to have purchased one month at $9.99.

Let us know if you have additional questions.