3 Month XBL

A month or two ago there was a promotion/sale/deal or whatever, where if you bought 3 months of Xbox Live Gold, you would receive a code for another 3 months. I initially assumed it would come immediately, but an Xbox Support agent clarified to me that it
would come in March, even further stating March 15th. Today is March 16th, and I've received no code.

:)

 

3 month live promotion code expired.

I bought three months of xbl during the buy 3 get 3 free promotion.

I redeemed the first three months and received the email with the code for the next 3 months. I was not aware this was a "promotional code" as opposed to a real 3 month code and I did not open the email as I had no need to redeem the code at the time.

When my xbl expired I went to my email to use my next 3 month code and found it was a promotional code which expired on march 31st 2 weeks after I received it.

Is there a way to remedy this situation and get my second 3 month code.

As I see it I have paid for 6 months of xbl and only received 3 months.

Thanks for you time and I appreciate the help.

 

Did not receive 3 months of XBL promotion code

I bought 3 months of XBL from the home screen on the dashboard because I would receive 3 free but never got the code for the free 3 months.

Any mods out there that can help me with this? I already spoke with Maria T in an online chat who pointed me to this forum.

Thanks in advance.

EDIT: The promotion was running in May. I purchased the 3 months of XBL on May 7th.

 

Thanks for letting us know, Lukas025!

So we can take a further look into this on our end, please reply to
this thread with the information that's requested in the opening post. I'll be locking this thread going forward.