3 month promotion code not sent

I had talked to Billy M. And he had told me to make a post as my 3 month code hasn't been sent and it was part of a promotion. And this is meant to be a post for the promotion team to respond

:)

 

I am missing my 3 month xbox live membership

I bought a 3 month xbox live subscription through a promotion on Microsoft In January . I was supposed to receive a token on March 15th that included an additional 3 months of xbox live. I have not received anything yet and The Microsoft support team sent
me here to post my issue and that I would be contacted through the Sales and Promotion team with my code for the 3 months of xbox live.

 

I also did not receive a Rocket League code

I bought 3 months of Xbox Live gold during the time the Rocket League promotion was going on. I was first told that codes would take 1 week to be sent out then I was later told by @XboxSupport on Twitter that the code would be sent by July 31st. July 31st
has come and gone but I have not received any code. I got on a chat with support and they sent me to post here. I would appreciate it if someone could take a look because I would not have bought that 3 months had it not been for the promo. I should have
just bought the 3 months from Amazon where people got the codes instantly. This promotion was handled very poorly from the very start with a lack of details and inconsistent answers given on when people would receive codes.

 

Hi MysticHalo2292!

To make sure we get you the right info, can you provide more detail as to the specific promotion you're referring to? Where did you see that offered? Would you be able to provide a link to that page?

 

it was on twitter