3 games for 3 months live Xbox One promo

I purchased 3 games (Killer Instinct $20.00 game/add on, Max, and Powerstar Golf on Dec. 26, 2013) from the 3 games for 3 months promo offered back at the end of last year for XB one and have still not received my 3 months XB live. I was told by customer
support to post my problem here to be sure I would get my promo reward. I remember the promo stating that the 3 month live code would be sent to my email at the end of January and I still have yet to receive it. However, the customer support member stated
it normally takes 6-8 wks. for a promo code/game to be sent, which contradicts the original timeframe of the last week of January. When will I be receiving my 3 month live code for this promo?

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Xbox live 3months free w/ 3months purchase

hello I purchased 3 months Xbox live during promo for 3 months free by I did not get the 3 months free yet. Please assist

 

Waiting for 3 month additional promo code for Groove

On Xbox one saw promo for 4 free months on Xbox. Still waiting for 3 month promo code Image: Imgur

 

There seems to be some confusion within Microsoft about this promotion, known as the "3 For 3 Deal". According to posters in similar threads, you'll want to contact your local support and ask for the games and apps division.

Here are a few links for you:

Contact your local support

Similar thread #1

Similar thread #2

Good luck!