2Wire: its saying the person who bought this needs to sign in idk how to fix iti was trying to ...

Discus and support 2Wire: its saying the person who bought this needs to sign in idk how to fix iti was trying to ... in XboX Networking Hardware to solve the problem; 2Wire (Modems/Gateways): its saying the person who bought this needs to sign in idk how to fix iti was trying to play nba2k17 the person who bought... Discussion in 'XboX Networking Hardware' started by vSelloutt, Mar 20, 2017.

  1. vSelloutt
    vSelloutt Guest

    2Wire: its saying the person who bought this needs to sign in idk how to fix iti was trying to ...


    2Wire (Modems/Gateways): its saying the person who bought this needs to sign in idk how to fix iti was trying to play nba2k17
    the person who bought this needs to sign in i was just trying to play nba 2k 17

    :)
     
    vSelloutt, Mar 20, 2017
    #1
  2. susagePtiB8
    susagePtiB8 Guest
    Session No Longer Available

    So the story goes as this, I set my home on my brothers xbox, then decide to return it to my own xbox. Then I get a pop up that says that it's having problems starting up or that "The person who bought this needs to sign in." But I'm the person who bought
    the games and none of them work, Im unsure of what's wrong. I then check my network to see if that's the problem, it says I'm having problems with "Purchasingredients and Usage Problems" it says that I have session issues and idk how to fix that.
     
    susagePtiB8, Mar 20, 2017
    #2
  3. ihateapex17
    ihateapex17 Guest
    Cant play downloaded games

    bought fifa 18 and have been playing for 2 months. But now its either giving me the error code 0x87e10804 or its telling me that the person who bought the game needs to sign in. WTF!!!! please fix
     
    ihateapex17, Mar 20, 2017
    #3
  4. Saman.SuD Win User

    (Fixed)The Person Who Bought This Needs to Sign in

    The account belongs to me and there is no problem in playing the games until I restart the console
  5. John P_14 Win User

    (Fixed)The Person Who Bought This Needs to Sign in

    I see. Perhaps, this is a bug or small glitch so kindly give it time and try it again within 24-72 hours.
  6. Saman.SuD Win User

    (Fixed)The Person Who Bought This Needs to Sign in

    The problem is solved only by factory resetting the console, but until I restart the console
  7. John P_14 Win User

    (Fixed)The Person Who Bought This Needs to Sign in

    Please make sure that you are signed in to the correct account that owns the games and apps. If someone else owns it and you're using a different account to play, make sure to set the account that owns the games as Home Xbox.
  8. John P_14 Win User

    (Fixed)The Person Who Bought This Needs to Sign in

    Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

    This error message is indicating that the console is not able to verify the account that was used to purchase the games or apps that you are trying to open. There are a few potential causes for this issue:

    - The account that was used to purchase the games or apps is not currently signed in on the console.

    - The internet connection on the console is not working properly, so it cannot verify the purchase.

    - There is an issue with the account's Xbox Live subscription or payment method.

    Kindly try the following steps below and see if it helps.

    1. Make sure that the account that was used to purchase the games or apps is signed in on the console.

    2. Check your internet connection and ensure that it is working properly.

    3. Check that your account's Xbox Live subscription and payment method are valid and up to date.

    4. Try resetting the console to its factory settings, this can help to resolve any issues with the console's software.
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