2nd Post - Rewards not received for purchase from Microsoft Store

I purchased a Xbox One S from Microsoft to get the 50,000 reward points. I still have not received those and it has been a month.

:)

 

Not being given credits for purchases

hi, I know there is a "shop and earn" rewards program for purchases from windows/Microsoft stores on bing rewards (or Microsoft rewards, whatever it is called now). I just purchased the gears of war 4 limited edition xbox one s console from the Microsoft
store and haven't received any reward points in doing so. Not only did I not get credits from the xbox rewards program, but on my bing rewards account it says earn 1 point per $1 spent in the store. I spent $450 in the store on this console and still haven't received
any credits. I'm trying to understand how preordering a game from the microsoftstore grants 15000 rewards credits, but a console purchase (which should grant more) gave me nothing.

 

Microsoft Is Keeping My XBOX Live Rewards

I Have Not Received Any Rewards For The Games I Have Bought From The Microsoft Store. The Only Rewards I Get Is From The Surveys.

 

Hello Cybrknght,

We do not have any purchase information for a console from MicrosoftStore.com for your account. The offer only applies to purchases made from this account from MicrosoftStore.com. Purchases made with a different account, or from a physical retail location,
are not eligible.