2k 18

To inquire on any refunds you will need to call xbox customer service or contact the publisher 2K.

Xbox Customer Support Number: 1-800-469-9269 They are open from 9am-3am Eastern time.

Hope this helps, Happy Gaming!!!

You probably had enforcement action taken or you are probably not above 18.

Try getting 2k Gamerscore. The program is just a beta.

that game has nothing to do with epic,

the following applies to most 2K sports games

How Old Do You Have to Be to Play NBA 2K?

In order to play NBA 2K MyCareer, you need to be 18 years old. If your account is under the age requirement, you’ll get an error message.

the above means you cannot play as you are 12.

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

The game has been removed from the store by the developer, it is no longer possible to buy the game. If you purchased the game, you can download it again from your download history. If you can't find the game in your download history, I recommend checking your account purchase history to find the account you used to purchase the game.

https://account.microsoft.com/billing/orders

Hello Sally,

Thanks for reaching out to the forums. We recommend posting on the 2K forums. As the in game requirements for age are over the age of 18. If his profile is a child account he most likely will not be able to play the game.

Thanks,

Brad