24 hour account suspension

Kik Krazy · Apr 19, 2017

my account has been suspended for a mistake my friend had made he was round my house and sent a inappropriate to someone please can I have my suspension lifted

:)

M3tal Daz3 · Apr 19, 2017

24-Hour Suspension

The enforcement team doesn't uses the forums and we can't help you with suspension issues

To check your suspension: https://enforcement.xbox.com

Use this time off to read the Code of Conduct to avoid future or more severe bans

PerilousSoldier · Apr 19, 2017

24-Hour Suspension

The enforcement team doesn't uses the forums and we can't help you with suspension issues

To check your suspension: https://enforcement.xbox.com

Use this time off to read the Code of Conduct to avoid future or more severe bans
Click to expand...

I was told by xbox live support to use this because they have no way for me to contact the enforcement team and since I cant make an appeal even though it meets both the requirements of being longer than 24 hours and within the last 12 months this causes
a problem.

M3tal Daz3 · Apr 19, 2017

As the owner of the account you are ultimately responsible for how the account is used, both good and bad. When XBLPET issues a suspension, it’s not necessarily because you committed a violation, but because the account was used to commit a violation. Even
if you weren’t home or holding the controller when the activity occurred, if a particular Gamertag was used to harass other players or cheated in a game XBLPET has to hold it accountable.

Take this time to reflect on your behavior and read the Code of Conduct.

M3tal Daz3

As the owner of the account you are ultimately responsible for how the account is used, both good and bad. When XBLPET issues a suspension, it’s not necessarily because you committed a violation, but because the account was used to commit a violation. Even
if you weren’t home or holding the controller when the activity occurred, if a particular Gamertag was used to harass other players or cheated in a game XBLPET has to hold it accountable.

Take this time to reflect on your behavior and read the Code of Conduct.

Daft Badger

You can't ask for a case review if the suspension is 24 hours.

An email would of been sent to the address linked to your account telling you how long your suspension is.

First time communication suspensions are usually 24 hours.

PerilousSoldier

The problem started the 1:42:53 am and wont lift until 5:42:53 am that's 28 hours just for future reference, But I understand that there isn't anything you guys can do aside from the enforcement team do you guys have a suggestion to how I can inquire more
information about the matter or at least be compensated, i am feeling that i have been wronged to go from flawless record to one day suspension and nothing provided such as a chat log or dates of complaints and I can't inquire anyone about the situation.

Daft Badger

It will be a 24 hour suspension.There's no such thing as a 28 hour suspension,which is why you are not eligible for a case review.

Any report has to be investigated which takes time,your suspension would be for something you did weeks ago or even longer.

Support have given you the wrong info,something they do a lot when it comes to enforcement enquiries.

No one on the forums can help with anything enforcement related other than pointing you to the enforcement site.

You will just have to wait out the suspension.

PerilousSoldier

The enforcement team doesn't uses the forums and we can't help you with suspension issues

To check your suspension: https://enforcement.xbox.com

Use this time off to read the Code of Conduct to avoid future or more severe bans

I was told by xbox live support to use this because they have no way for me to contact the enforcement team and since I cant make an appeal even though it meets both the requirements of being longer than 24 hours and within the last 12 months this causes
a problem.

24 hour account suspension